This was a great hotel to stay at. The room was quiet and the bed was super comfy. The hotel staff were all very helpful, friendly and efficient. The free breakfast in the restaurant was excellent, with something tasty for everyone. The gym had a good range of machines, plus plenty of dumbbells for those that prefer free weights. The gym was air-conditioned, and had a free chilled water fountain and disposable cups. The indoor pool beside the gym was huge, with heaps of deckchairs to relax in after your swim, and the view through the enormous windows was lovely. They even provide huge bath sheets to use after your swim. Overall, a great place to stay.

I loved the hotel and staff and the guy working at the bar os probably the best of them all, super friendly and super helpful. The hotel has modern furniture, litterally everything you need, because you go to a hotel at a tourist attraction actually just to sleep, no real other reason. Comfortable bed and I would like to know where they bought that sleeper-couch, super comfortable. I would also want one of those bedlamps😊😊😊 Amazing view. The first 2 days of breakfast buffet was great, a wide variety to choose from.

Today was our third morning for breakfast buffet, but I think less staff worked or maybe they ran out of food, because a lot of empty pots this time around, so I couldn't choose what I wanted. Our bathroom doorhandle was broken, so sometimes opening the door it slipped😅 Not enough space to hang your wet clothes. Maybe an extra towel hanger on the balcony can do the job.

Beautiful hotel with a big, bright, spacious room. We were on 23rd floor and had a lovely view over the bay. Everybody was very friendly and welcoming. The night market is just across the road and there is a nice beach nearby. It's a little far from the main city but there were plenty of reasonably priced taxis happy to take you in and give you a tour. The area looks like it's under development so I'm sure there will be a lot more to do there in the future but the hotel was really very. very nice. Would highly recommend

It's a pity the pool is covered and the hotel is a bit out of the way but we liked everything about the room, the restaurant, the food and the staff.

The place is very nice, new and clean and even though the pool was quite cold, it was great to swim in. The location is close to the international port, but there is not much around besides hotels. I ate at the hotel a few times, which was great. The food is a bit pricier, but especially the calamari were some of the best I had! The staff, especially at the front desk was super nice and helpful at all times and made me feel welcome, which has definitely not always been the case during my time in Vietnam. Especially Miss Hoa (Hue) was very helpful and friendly. She and her colleague also recommended a day cruise in Halong Bay and even checked the weather for me.

Pool was quite cold. Other than that nothing. Perfect to relax before or after a cruise.

Great value for money for the facilities offered by hotel. Staff was very polite and upgraded us to ocean view rooms. Breakfast is decent and rooms comfortable enough though, though water in the showers had poor pressure.

Staff not very knowledgeable about local options for touristic activities so we missed out one day completely as we didn't have good guidance. Location is a bit off from central parts of the town, since town itself seems quite and deserted this just adds to being confined to a place without any buzz.

Beautiful hotel, rooms were very spacious and the view was amazing (21. Floor, corner room, ocean view). The employees were very kind and also helped us to organize a minivan to Hanoi airport cheaper than we saw on 12go. I loved our stay and can definitely recommend it to others too!

Breakfast starts from 06:00 but lasts only until 09:00. There is no rooftop bar/pool/cafe which is a bit of a missed opportunity as the views are amazing. The area around the hotel is a bit of a ghost town, but that is a faupt of the developers and not the hotel. The hotel itself is good and definitely worth staying in!

We arrived at 3:30am and Mr Duc checked us in, he gave us a tea on arrival and his calm nature was what we needed after a 10 hour bus trip. We also got a free room upgrade which was a pleasant surprise. The rooms were very clean and spacious, with a great view the only downfall was the pillows were too soft. We got room service as my partner wasn’t well during our visit and the food was a bit overpriced for what it was but to be expected in a hotel. Mr Duc also checked us out and he was very professional.

Pillows too soft

View from the balcony is extremely nice! It's a little away from city centre but in the city centre you won't constantly see the full range of the halong bay!

House keeping staff needs to be less intrusive - they kept barging into the room with their spare key at the designated hour we told them to clean. Still it's weird. Also, they need to know a little bit of English otherwise communication is very difficult esp if you want to tell them to change sheets etc. The first four days they did not change our bedsheet because we could not convey it to them :-D

Situated in a prime spot with breathtaking views of Halong Bay, "De La Sea Halong Hotel" offers an unparalleled experience of one of the world's natural wonders. The hotel is conveniently located near the main attractions and the harbor, making it an ideal base for exploring the bay and its stunning limestone formations. The hotel maintains the highest standards of cleanliness. Our room and all the common areas were immaculately clean, and the housekeeping staff were meticulous in their daily upkeep, ensuring a fresh and inviting environment throughout our stay. The hotel boasts excellent facilities, including a beautiful rooftop pool with panoramic views of Halong Bay, a state-of-the-art fitness center, and a serene spa offering a range of treatments. The rooms are modern and well-appointed, featuring all the amenities one could need, including free high-speed Wi-Fi, a flat-screen TV, a minibar, and a luxurious bathroom stocked with premium toiletries. Our room was incredibly comfortable, with a plush bed and high-quality linens that guaranteed a good night's sleep. The soundproofing was excellent, and the air conditioning was efficient, providing a cool and peaceful retreat from the summer heat. The staff were exceptional, offering warm and professional service throughout our stay. They were always available to assist with any requests, providing valuable local insights and ensuring that our experience was seamless and enjoyable. Their friendliness and dedication greatly enhanced our overall satisfaction. De La Sea Halong Hotel" is a standout choice for anyone visiting Halong Bay. From the stunning location and pristine facilities to the attentive and professional staff, every element of our stay exceeded our expectations. We highly recommend this hotel to travelers seeking an unforgettable and luxurious escape in one of the world's most beautiful destinations. We look forward to our next visit!

There was absolutely nothing we disliked about our stay. Every aspect of our experience was flawless; there were no negative points. We couldn't find a single thing to complain about during our entire stay. From start to finish, everything was perfect, with no issues whatsoever. Our stay was beyond perfect, leaving us with no room for any dissatisfaction.

Good services. All of our requests and concerns were handled professionally, even the last minute one. We really appreciate your efforts to accommodate our needs! Rooms are spacious and beds are comfortable. One of our rooms has a different window layout offering a panoramic view to the ocean and we really enjoyed it. Nice pool. Overall a great experience, thank you!

Stains on the couch in my room. Breakfast was decent, however, for a 5 star hotel, it could be better. It was mostly Vietnamese food, I am Vietnamese but would still prefer some more options for Western food. The juices were washy and flavorless.