The appartment was new with maximum comfort and totally equiped kitchen. The finest materials are used and constructed with the highest standards. Very cosy living room with big flat screen and very comfortable bedrooms (2 in our case). Modern washing machine is also available including soap :-) The staff at the reception is genuine super friendly and speak very good English. Tips, advice and help looked very natural receiving from them. I felt a sincere interest for their guests. The roof terrace and roof garden are magnificient to relax and the fitness room has it all. In fact we first booked 2 nights as part of our trip and moved on to another location. But we decided to extend our planned vacation at The Gloria and came back and booked an additional 6 nights, only because we loved that place and the staff so much. For us The Gloria is a non-brainer; our only choice for Hanoi. Just pure perfection !

It would be an insult to have the slightest criticism on these appartments or the staff. The location near West lake might be a burden for some people, but there are many busses (15 min) going to Old quarter at low cost (10K VND) that can bring you to the tourist spots.

Our stay here was very pleasent from the start, lenghts to which receptionist went to make us feel comfortable and informed every day was beyond any expectations. Unfortunately, there was a road fixing during the night, but staff offered us room on the other side of the hotel right away and even offered to help us move. They kept checking na on us and our comfort regularly. We really felt very welcomed and well taken care of throughtout our whole stay. The room was exceptionally clean, the gym was nice, everyting was very enjoyable. Hands down the best hotel we stayed in during our travels probably ever. Thank you for the hospitality. Made our vacation even more amazing.

The Apartment was very clean and the furniture looked brand new and the beds were very comfortable. there even was a washing machine and the staff was very friendly and welcoming. We recommend staying there with a group who enjoys a calm and clean apartment.

One shower had only very limited hot water which the staff were going to adress immediatelly and gave us an alternative option. There is a weird balcony that didn't really make sense with a lot of wall and only a small view. It is a little bitt outside of the center.

Ngoc Pham is the best staff in the place she is so professional ! She made our stay so comfortable and so easy she made us feel special. . Cleaners are very reactive too, they come clean your apartment everyday. The 3 bedrooms has all you need with toiletries. Lotte mall is nearby for shopping. Although it’s not in Hoan Kiem, you can take a Grab car and reach there in 10min (around 2-3$). We extended for 5more nights! Highly recommended

everything was good, the team was good. I really want to say thank you to Hoang Nguyen, Ngoc Pham, Minh Luong, Quang Le and Huong Le. They were all very kind and friendly, always ready to help us. I am very attached to them. The establishment is also excellent, I highly recommend this place !!! Also the rooftop is amazing

Great apartment! Location is excellent: Close to everything, and only takes 10 minutes to my workplace. Staffs are friendly and professional, always making you feel at home. The rooftop is really nice, as you can enjoy a great panoramic view of the city while chilling there.

The streets can be quite busy during rush hours. But that is perfectly understandable for a central location, and it did not really affect my experience at all.

Top room. We stayed in the Deluxe Two-Bedroom Apartment. Very clean and modern. Staff is super friendly and helpful. We had an issue with the shower in draining quickly or not at all but that was quickly solved. 10/10 would definitely come back

Had a great stay at Gloria Hotel! All the staff were really accommodating and friendly. Special thanks to Ngoc—she was amazing! She helped with all our room enquiries and even gave great tips on where to find local food and more. Would definitely recommend!

The staff very friendly and helpful, the building new and clean very luxury everything is available inside the apartment I strongly recommend and sure if I have any plan to back to vietnam i be with them, they have security its not allowed for any car to get inside easily

Nothing

The apartment had a fantastic experience at The Gloria Serviced Apartment by Silk Path. The apartment was new, modern, spacious, and immaculately clean. The bed was incredibly cozy, and the staff went above and beyond to ensure a pleasant experience, providing excellent service throughout. Highly recommended!!!