The included buffet breakfast was quite good, with Vietnamese and western options provided, including fresh fruit. The room was great; large, clean and comfortable. Excellent value. A quality hotel commensurate with what one would expect in Ha Noi or Ho Chi Minh City. Nice to see a hotel of this quality in Ha Giang.

Had dinner in the hotel's restaurant, and do not recommend it. Not good at all. We would have been better served going somewhere else. Had better 'street food' in Ha Noi sitting on the sidewalk. The Phoenix needs to step up their game in the restaurant, at far as dinner is concerned.

We stayed at the Pheonix Hotel in Ha Giang for 5 nights and had an excellent stay, the staff were highly efficient and extremely helpful. We had a deluxe room with balcony overlooking the river and the view was excellent. The hotel was quiet and I spent 3 days there myself while my partner did the Hi Giang loop, it was a great place to stay solo also and I highly recommend this hotel. From outside, turn right and a mile walk through to interesting sites into the city and up to Ho Chi Minh Square where there is always something taking place with the local schoolchildren, parades/bands etc. There is also a fantastic temple complex in the city, a market, lots of cafes and eating places with vegetarian options, easily found using Google maps etc. Ha Giang is a fantastic city to explore and still unspoiled for now. We would definitely return to the Phoenix Hotel.

I stayed here in 2024 before my Ha Giang Loop motorbike trip and came back to do it again this year. It's a great hotel, probably the best in Ha Giang but a little pricey for Vietnam, especially so far north.

The swimming pool didn't look clean so I didn't swim.

It was suitable for our nights stay before doing the Ha Giang loop tour. Breakfast was ordinary but was close to our tour office. Thy did our laundry overnight that was a big plus

Breakfast was not great, coffee was worst we had in Vietnam.

Shortly after our arrival my husband became very unwell and he collapsed in the room. The staff were incredible. My husband was taken by ambulance to the local hospital and a staff member came with us to interpret for us. The director of the hotel also came to the hospital with food for us. Their kindness was greatly appreciated during a very stressful time.

nothing

Impeccable service, comfortable rooms, and breathtaking mountain views create a memorable experience. Highly recommended for travelers seeking tranquility and warmth

Buffet for breadfast id so good. There are many dishes and kinds of food. Drinks is also good because this season is orange season.

The valve for toilet was broken, can not get water to clean.

Great Hotel

All good

Very helpful staff

I loved the view from the room

I liked everything about it