stayed here for two nights at sea view room last two weeks when i had my vietnam trip.first stop i visited is Duong Dong town in Phu Quoc.the hotel location is good, close to night market,you can walk to there within 10 minutes,also it is close to some famous spots in Duong Dong,like Dinh Cau temple and Dinh Bà Thủy Long Thánh Mẫu. the room is quite big,clean though not a new one.besides aircorn,they provide a stand fan,i love the fan,with it you dont need aircon anymore. staying here is very comfortable, you can watch the sea everyday. the sea view is nice,though you can see other building outside,but not a big issue, cuz Ngoc Chau dont have private beach,so cant ask for more.TV though youtube only,still enjoyable. washroom is ok, they provide basic toiletries, also free drinking water in the room,i love the fridge in the room, cuz i can keep my drinks bought outside here.the price is affordable. breakfast is simple,in mini buffet style,i love its pho,delicious,i had pho bo one day,and another day pho ga or hu tiue ga? both are tasty, you can ask staff to cook sunny side up for you.staffs in restaurant are nice,a girl is friendly and helpful,another boy is hardworking too. Lily the staff at the counter is very helpful,she can speak English, with her help,i booked an half day tour to starfish beach, and also rented a car with driver to An Thoi town, along the way to the south,i visited many places and buying some souvenirs. prices are both reasonable. Ngoc Chau is not a five star hotel,but i really enjoy the stay, will be back again,and highly recommended!

Staff are friendly and ready to help at anytime ,they helped renting a bike with no payment pressure Early check in,no extra payment , they do really care about you being comfrotable rather than anything else ,i was amazed by this island and this hotel just made my experience way better ,big thaks to the entire team of the hotel

Nothing !

location perfect. seaview side of the hotel. amazing, glorious sunsets to watch from our room. Reception staff very helpful.

had to run the tap in the bathroom sink, to then get hot water in the shower..

Love the hospitality and the staffs are amazingly helpful. Bed is made everyday kudos to the cleaning team. Good location with beautiful sea view room. Walking distance to eateries and night market.

Lobby need some improvement,

Not modern, but the location is good, approx 10 minutes to the beach/night market. You can see the sunset from the bed :)

Sound proofing

the view from the balcony towards the sea on sunset was exceptional and also in the rest

noise from the fridge and the water takes not 3 minutes to warm, but around 10-15minutes

Cool hotel. Great location. The breakfasts are simply the best!!! Buffet. The rooms are clean, spacious and bright. The windows looked out to the sea. The staff is kind and helpful. All requests were responded to immediately.

See view from the room is fantatics friendly staff

the breakfast not so tasty please change the chopping board immediately!

Location, good view and excellent nearby restaurant

No hot water but wasn’t a problem as it was mega hot

Perfect location, the staff is always available to help. Great view from balcony

The roon has a few things that need to be finished properly