The owners were extremely helpful and lovely. They are proof that a language barrier is not an obstacle to good customer service. They maintained active communication throughout (even before we arrived) and this has offered us security and peace of mind. They were very quick to respond to our questions/requests via chat. The location is in city centre (but not on a busy street so can still rest peacefully at night).

The bathroom/toilet could be cleaned a bit more, there was slightly a stain/smell on the towels as well. However, still good value for money considering the price and the room overall was clean.

It truly was so clean and comfortable. Only around the corner (7 minute walk) from all the magic but lovely and quiet. Breakfast and lunch is available for a very nominal fee and is delicious. ALL the staff are so exceptionally professional, kind and so keen to make sure you’re happy. I do highly recommend this place, I will come again I’m sure. Thankyou.

Loved it all

Clean,not loud location,good location near the beautiful beach. Nice stuff. Good breakfast. Good price,new building and furniture. Has a nice balcony.

The bed shits is a bit broken ,has wholes and 2x2 meters. To small for us gigants.😹 Wish it’s was 2,2 meters. But they are clean☺️

Perfect location to see Night light show, just 2-3 mins walk. Walking distance to many places in Grandworld. The hotel owners are very helpful and kind. The room is clean and value for money.

The bed frame is not very sturdy. Other than that everything is perfect.

It was great staying at the Bok Hotel. The room was smaller than I expected, but the location was convenient—within walking distance to the bus stop and the beach. Situated just a block behind the night show area, it was peaceful and quiet. Very friendly host. Highly recommend!

Nothing

Super friendly staff, they upgraded us to a available bigger room for free and offered a laundry service. Especially we liked the breakfast which was open until 12. The location was perfect: next to a main street but not on it.

Very very near to the attraction place especially the Gondola and water show. Only walking distance to restaurants. The owner very helpful and provide us with food that we can eat.

The owner was a wonderful guy whatever I needed he got it fore even he doesn't speak English but using his translator he solved everything great guy

The landlady is very warm and friendly! she told us there were cheap and delicious restaurants, spas, and bikes to take us to pharmacies and stations. The hotel is close to the center, very good!

Hot water is very small needs improvement

The owner is very friendly and upgraded the room accordingly ,helps convert currency too , at the Center to visit all attractions