Everything is nice. From the welcoming tea upon check in, attentive receptionists, comfortable clean bed, service, tiptop housekeeping and nice breakfast. The staffs were very helpful. Smile all the time when u passed them and one of the staff named, Ren did help me booked my taxi to airport on my check out. She is very attentive to all my question. And i requested iron in my room and they provided it immediately upon my check in without extra charge. The hotel also did daily housekeeping for my room and keep top up the free toiletries that i have used. I truly felt they go extra miles for hospitality. ♥️ Definitely recommended my friend and family to stay at this hotel whenever they come to Phu Quoc (An Thoi). Thank you Times Sorrento Boutique Hotel for the great hospitality. 😘

it will be nice if they provide bicycle renting service because not everyone knew how to ride scooter. 🤭 There's scooter renting service 1 block away from the hotel.

Everything. Was the best value stay we've ever had. Price included free admission to cable car waterpark kissing bridge and water puppet show. Staff were so friendly and helpful. Food in restaurant and in the food market where they have a stall was great too. Rooms were very clean and comfortable everything within walking distance cannot rate this place high enough even a firework show every night at 9.30pm. This is definitely an up and coming place to stay.

That we didn't stay for longer.

Everything. We have already booked for next year. The staff were so friendly and helpful. The free tickets were very much appreciated and we had a great time using them. The room was clean and comfortable even providing different towels to take to the beach. The view from our window was great too. The restaurant was brilliant with good food and cocktails especially the Lamboughini cocktail.

Nothing.

It was a good stay... Depends where you want to explore but location was good for us. Beds were comfortable... There were minor issues with lights and my brothers room in a different level and they had major issue with their air-conditioning.... But we only stayed a night so it was ok

Air-conditioning in one of our rooms and the clothes hangers light was on we couldn't turn it off

I really amazed from the room view, room design and comfort. I loved that place so much. Will come back to stay there again

The location was great n the all the staffs were very helpful especially Sang at the reception. He helped me to organise a birthday party dinner n a cake. Always here to help. Thank you Sang.

Some food ran out for breakfast even though we were there around 8 am. Breakfast is supposed to end at 10 am. E.g. rice noodles soup was very popular. They should have prepared more.

The location is great. 8 minutes walk to take the cable car. 6 minutes walk to see the show. 5 minutes walk to the restaurants near the sea. I can see the fishboats from my room's window and the view is so gorgeous. Breakfast are fine. There is an elevator in the hotel and it's convenient for passengers with large lauggages.

The air condition machine screen in the room is a little bit hard to understand.

Mattress is so comfortable. Walkable city. Samsung tv. Accept credit card. Fee cable car tickets. Breakfast is provided but we didnt take it because they serve pork.

A bit smal for a standard room. Mirror cant be opened. Payment need to be made at premise.

Great modern spot with a great staff.

Fantastic location Great value for money

Limited breakfast options Strange double room layout - very limited space