Strategy location.. near cable car, night market, kiss of the sea.. every night can see firework through room window.. clean room, have lift, owner can talk and understand english, have free 1 way buggy service to any location in sunset town. Hotel price so affordable and worth it. Have hair dryer and kettle (tefal okay) . Alhamdulillah no ghost . Hihi

Breakfast included but not suitable for muslim. Plan vacation here only in November until april because may until October raining season, limit beach activities

I like everything about this hotel. Very clean, comfortable and the host was very accommodating and friendly. He helped me arranged the transport to airport and even waited to say goodbye to us before departed to airport 6.30am, very early in the morning. The location is great, very close to kiss bridge and within walking distance to the night market. Hotel also provided tram for us to go to the breakfast venue and helped sent us to the cable car. I was grateful for the hospitality.

The host did not switch on the aircond at the lobby, so its pretty hot there. I wish I can enjoy sitting at the lobby for a moment after long walk strolling the town

Situated in a convenient location. The host Brain can speak English and very friendly to provide all the information. Highly recommend to upgrade the room with sea view in order to watch the water shows and fireworks, the view is spectacular and near to the kiss bridge. Everyday at 5pm, 7:45pm and 9:30pm has different performance can be seen . Room is very tidy and clean, comfy bed and good shower. Free breakfast severed in a good restaurant, only a few minutes away by the shuttle electric car. Will stay again if I come to Phu Quoc next time.

nothing

Family run hotel, great atmosphere and owner was really helpful with all our needs. This is what sets the place apart from everywhere else i have stayed and would therefore highly recommend. Breakfast was included and was a 2min buggy ride away. Rather than the usual buffet, bkfast was freshly cooked to order, therefore allow some extra time. The rooms were new and clean. We found that everything we needed was provided in the room, including hairdryer, kettle, water, coffee and tea and a mini fridge. I would definitely recommend this place. Twin rooms are larger and more spacious than doubles. Great view of the fireworks from the room on the higher floors with sea view.

friendly staff helped us connect with laundry service.

Breakfast not in the hotel, we have to transport to a restaurant that cooperates with the hotel. Breakfast in restaurant starts at 7, we need to order meals so it takes time. If we have to leave hotel before 8am but always want to have breakfast in hotel, Palo Santo will not be an option.

We had a family room that was spacious and very clean and all utilities worked and nothing was broken. The reception (Brian) was fluent in english and helped with all our queries also he organised our sightseeing trip and drive to the next accommodation. I definitely recommend staying at Palo Santo.

The host couple are very nice person and helpful. The location of the hotel is closed to most of the attractions and the view of the room is excellent.

The sound insulation of the door is not very good. It can clearly hear people talking in the hallway, or walking up and down the stairs.

The room is very clean and large. The front desk of the hotel is very enthusiastic and helpful. The hotel has a free buggy to have breakfast. Opposite the hotel is a massage spa, which is very convenient and comfortable. It only takes 1 minute to walk to the free viewing platform symphony of the sea to see fireworks.

The location was amazing. Very close to all the touristic places and photo worthy places. and the staff were very kind and helpful.

I had to ask to cleaning and the bed wasn’t made very well.

Affordable location with walkable distance to the attractions in Sunset Town. Found it a bonus that we could see the kissing bridge and fireworks clearly from the window. Also got friendly reception - he actively offered us help to call a car when we couldn’t get any over Grab.

There are some ants at the bathroom floor, perhaps better cleaning could be done.