Reception representative was outstanding. She was friendly, welcoming, professional, and provided us with room 914. The room was excellent! We enjoyed speaking with her. When we went down to check out the next morning, she was still working. Obviously a very dedicated employee. She greeted us, ask about our comfort, and wanted to know if there was anything more she could do for us. We’ve stayed

Although staff tries to control smoking, smoking in the breeze way fronting the entrance to the hotel lobby frequently occurs. When the front doors open, smoke is pulled into the hotel lobby, filling the reception area and much if the first floor with heavy smoke.

Great convenient location next to LAX airport, with a free shuttle that comes along every 20min or so. Got given late check out (an extra 2hrs) for free by signing up to their perks scheme. The beds were super comfortable, the best rest I had in a while. Housekeeping and maintenance staff were really helpful in aiding me to retrieve something that had fallen down the sink pipe. Front desk staff were also very friendly and helpful. We also had to change the dates our booking, which they accommodated for us, only charging us some extra for the difference between the room rates for the new dates.

We didn’t like being woken early at 9am by housekeeping knocking on our door. Granted, we hadn’t thought to put up a “do not disturb” sign but still, rather early to be coming around waking people up, in my opinion. Especially as we had arranged a 1pm check out and had planned to sleep in. We also received a charge of $13.59 to our card that was not refunded from the security deposit - we have no idea what this is for, no charges were mentioned to us on checking out. I have messaged the hotel on this platform and also tried calling, but have received no reply, so I guess we will never know what the charge was for but it’s not a significant enough amount for me to worry too much about it.

Late check-in was no problem. Airport shuttle was not there, it was very late like 1am, a different shuttle driver said " no problem I can take you there." there was staff at the front desk ready to give me my room key at 1 am and I did not arrange this service in advance. The waiter at the restaurant for breakfast was very nice, friendly helpful and charming. Good food.

The coffee maker in the room did not work. It was a complete mystery to me, and the staff at the front desk offered me a free cup of coffee if I went down to the lobby, which worked out well. That silly crazy coffee maker needs directions posted

The hotel is beautiful, and I chose it because of plane spotting. The rooftop overlooks all the runways, which is perfect. I requested a room on the top floor, and luckily, the rooftop was on the same level, which made it very convenient for photography.

The hotel staff are not friendly at all, especially those at the reception. In addition, I had contacted them through Booking.com before my arrival to ask if there was an airport transfer service, but no one responded to my message.

I really enjoyed the stay and looking forward to when i go back in eight days time .

Nothing.

I was able to check in early and they had room ready for me It's close to the airport and shuttle busses are also ready and available to use.

The bed was big enough for me (1.84cm/ 6+ft) although the sheets were a little small for me (that's what I experience in every hotel though. I wasn able to get WiFi on my phone, however that might've been a phone issue and not a hotel issue. And last I had some issues with the TV remote. These were just minor issues and didn't affect my sleep 😉

Transfer from the airport to the hotel was easy and took only a few minutes. The check in staff were efficient, reception area nice, and the rooms are excellent. Spacious, lovely comfortable beds and pillows, lovely big bathroom with soap, shampoo, conditioner and body lotion. Easy to store luggage for our late flight out. The restaurant was great for a hotel...delicious fresh salad.

Would be helpful to know beforehand to look for the Joes Garage shuttle. Nothing else was not to like.

We loved everything about the H Hotel. Becca was super sweet when we arrived, and Shannon was equally as sweet and accommodating upon check out. Our room was clean and super spacious with great views. We also enjoyed the bar and restaurant downstairs. Although the weather was cool and windy, we enjoyed relaxing on the rooftop deck. We will definitely stay at this hotel in the future.

The table top ironing board that was provided in our room.

Convenient with free shuttle from LAX. Traveling to Japan it was much cheaper to buy separate tickets to LAX, and LAX-Tokyo, and, and stay 1 night near LAX. This hotel was comfortable. Shuttle worked well both ways. There are 3 shuttles that service this hotel, see hotel website for info. Roof top patio is a fun place to watch planes at LAX. Download the Flightaware app to see which planes are landing and departing.

Not much! Dumb 1st world problem: wrong size pods for coffee maker and the plastic cup lids did not fit.

Super big room, looooved the bathroom, big TV and a comfy bed, with thick curtains, perfect for an amazing night's rest (or any time of day actually). The roof deck has perfect views of plane landings which, as a plane spotter, I absolutely loved. Very close to the airport, with a free shuttle. Will definitely be staying there again!

The roof deck has an amazing view but looks a little abandoned. I went there 3 days in a row and the same old water bottles were there, like no one cleans up that area. The rest of the hotel was perfectly clean.