I had an amazing stay at this hotel! From the moment I walked in, the staff was incredibly friendly and welcoming. The check-in process was smooth and quick, and they even offered me a complimentary drink while I waited. The room was spacious, clean, and beautifully decorated with modern touches. The bed was so comfortable, I didn’t want to leave! The hotel is also in a great location, close to restaurants and shops. I will definitely be staying here again when I'm back in town!

from the minute, I arrived at the hotel to the mini I left the staff. There were just amazing especially the two lady to the two gentlemen on the front desk Sarah and her team doing an amazing job. I stay many hotels around the world and can stay wherever I like, but this one just felt like I was at home and nothing was too much for them from organizing taxis to telling me where to eat, sorting things out nothing was a problem for these people

Nothing the hotel was absolutely perfect

Hotel overall was very comfortable. If you go by car, there is a garage. The apartment we had was spacious and clean. Staff was very nice.

If you go by car, there is a garage but you should have on mind that the streets towards hotel are very narrow and it is quite difficult to drive there. The only con about the apartment is that to sofa which was ment for sleeping was in a really bad shape. Adult woudn't be able to sleep there.

The spacious room, it was super clean and the view of the mountains. The towels and bed linen were changed every day. We got a choice of three breakfast menus, very tasty. The staff is incredibly friendly and helpful. The location of the hotel is also perfect if you do not want to stay in the center but want to get there quickly. The bus stop is around the corner from the hotel. There are also restaurants nearby.

Everything was really wonderful, personally I prefer a bigger showerhead, but that's preference :)

From the moment I arrived, I was impressed by the ease of check-in. The staff was incredibly friendly and welcoming, making the whole process quick. The hotel was very beautifully with spotless rooms and common areas. The cleanliness was on top, and it was clear that the management takes pride in keeping everything in excellent condition. My room was not only clean but also comfortable, with all the amenities I needed for a relaxing stay.

Our stay was great! The bedroom was incredibly spacious and super comfy. The staff was friendly and always ready to help (one of them went the extra mile to assist us in communicating with the taxi driver). We loved that they offered a breakfast menu with three tasty options. Additionally, it's just a short drive from the city center, which was super convenient.

While there are many positive aspects, a few minor drawbacks are worth mentioning. The hotel's location can be a bit tricky to find, tucked away on a narrow street, and parking can prove to be somewhat challenging. Across the street, there's a carpentry shop, which can occasionally create some daytime noise. Moreover, the water pressure in the room may fluctuate and be on the lower side at times.

The staff here so good The place to clean The breakfast so great. Been here for 4 days I will definitely come back here again the hotel is less than a minutes to the 2 main road for public transport to all areas. This area very very safe up to 11 pm people still move around no problem

Honestly nothing to be fare I enjoyed my stay. People around here very friendly only communication barriers 95 % can't speak English so that's a bit frustrating around shops

I recently stayed at the Arc Hotel and had a fantastic experience. The check-in process was smooth and efficient, with the staff being exceptionally welcoming and attentive. The room was very clean, and well-appointed with modern amenities. The bed was incredibly comfortable, ensuring a restful night's sleep. Arc Hotel exceeded my expectations and I would highly recommend it to anyone looking for a comfortable and memorable stay.

I would like to give Mr Mehmet 10 stars for being so helpful and responsive. He is a super star for the hotel. The hotel is close to the airport and good value.

The WiFi connection is so weak and constantly getting lost. The TV only has three local channels. It can be quite noisy and loud start from 6am as the hotel is close to all the shops which are opening for business quite early.

It is a central location but extremely crowded point for car. Thanks to the young lady Mss Bela, in reception reception she issued the invoice and mailed me in same day.

The car park entry must be more safely, and there has to be better lightening in park division, there is a big whole on ground and it is not easy to see it.