Pool & spa at extra cost is unnecessary It’s not worth the 12 Euro a head per hour Parking at 22 Euro a day is way too expensive Can park hotel behind in open car park for 3 Euro a day

The hotel is in a fantastic location, next to the main lift. There is metered parking available or the hotel garage. The views from the balcony are lovely. Very comfortable bed. I booked a room with mountain view but got allocated a road view. Luckily there was one room available, a quad room, 211. Absolutely fantastic room for a family or 3 or 4 friends. Only superior rooms have mountain views/balcony. Ski lockers are in the garage and an easy walk to the lift. The staff are very helpful and friendly.

It seems rooms with mountain views are advertised for standard rooms, they're not available! There was a crane being built right outside the hotel, hopefully the work won't take long, it was noisy all day. A few long black hairs in the bathroom left behind but otherwise very clean.

Great facilities and brilliantly refurbished. It was super clean and in a great location. Breakfast was fantastic and generally the staff were really helpful. Ski rental shop accessed via the hotel lobby which was great and a lovely terrace. Spa facilities were great too. All round a pleasant stay and would definitely come back.

The bar area lets the hotel down slightly. The bar sells Guinness yet none of the bar staff know how to pour/serve a Guinness correctly at all. We also ordered espresso martinis of which some came out looking like a latte, whilst others came out looking like watered down espresso martinis (within the same order). Glasses piled up on the end of the bar waiting to be cleaned in the masses and a long queue during the busier times (late afternoon). Only criticism here would be to hire not only more staff for those periods, but also more experienced staff/bar manager to raise the standards in line with the rest of the hotel.

Excellent quad room with 4 proper beds, recently refurbished with excellent bathroom. Mountain view was amazing. We had half board and we were more than happy with the food. New Years Eve gala dinner was included in our half board and was lovely!

Pool area needs a complete revamp to be up to the same standard as the rest of the hotel. As it is currently it is not worth paying to enter as you could walk to the other local spas which are much nicer. Ski lockers are not heated (which I am very surprised by) so ski boots do not dry overnight.

Breakfast wasn't the best i've ever had but it was steady. Everything you want. It's a shame you get scowled at in these places for wrapping up a sandwich for later but they are all the same. The location is fantastic, as long as you are happy to carry your ski's 5 mins to the lift. Fine for me but my 68 year old father would have rather it been a ski in ski out hotel, you don't get the town on the evening then however. Room was basic but everything you need and expect. Clean. Pool area was nice, you get a free visit if booking with booking.com, I can't imagine anyone paying 12euros for it. Drinks were a good price.

I think the hotel was on the expensive side. I guess they know they have a great location. Lounge, bar, view, breakfast, spa, all good. Room, basic, ask for the slope facing rooms.

The food is amazing. Service and staff are great. They are always nice to us when we come back. They even did a little sweet plate for our anniversary! We absolutely loved it. We also had one of the new rooms and they are super comfortable

I think there should be more rooms with king beds for standard room type

Ideal location to the ski lift. Ski locker room located underneath. Free hour in the leisure centre very welcome! Staff were incredibly friendly. Food was good and lots of choice.

Something other than football on the screens in the bar would have been nice!

Location for skiing was excellent. Food was amazing. Rooms are spotless and the Mountain View amazing.

Rooms could be a bit warm sometimes so had to turn off radiator but wasn’t a problem. The bar service could be a bit slow around 3pm due to times of staff changeovers.

Breakfast was excellent. Always available wide selection of fresh juices and smoothies, fruits, cheeses and sausages. Everything you need for healthy and tasty breakfast. Staff is very friendly and ready to help or support.

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The location, staff, room were very good. We enjoyed dining in the Fontanella restaurant and the staff there are very professional and friendly especially the head waiter from Brazil (sorry I cannot recall his name) please pass on our gratitude.

The sauna jacuzzi and pool were poor. The jacuzzi was tepid warm which might cause bugs to grow! The sauna did not warm up.