The breakfast was incredibly abundant, the pool was amazing and was available for the longest time range, from very early to very late. The views were a true postcard, the ambiance was totally dreamy and the staffers could not have been nicer. There were free activities such as a cocktail class that truly made a difference. There is also a chocolate & pastry shop adjoint to the hotel which is of top level as well. The location is absolutely unbeatable, surrounded by high end restaurants restaurants, convenience stores a nearby farmacy, an ecological reserve... It's also the safest area in the city.

The level of the WiFi connection was truly subpar and a stark contrast with the rest of the incredible qualities of the hotel. The staff did their best to improve the connection and even provided me with an alternative way to log in to the WiFi but still it was shockingly inconsistent and choppy, I had to manually turn the wifi on and off to try and regain connection. It was imposible to have videocalls. Inexcusable for a hotel of this category.

The property well maintain, and it’s keep spotless. The TV console it’s showing the age and the bathrooms. Pool it’s old and small. Spa need a renovation. But still a great hotel love the details as a half bottle of wine and macarons the first day with a personal note. The stuff it’s incredible! Location it’s great for what we wanted. But husband was able to run in the mornings , the ecological park next to it, it’s wonderful ! Connects to the ocean. Madero area has many great restaurants. Love the area.

The pool and console table its chip. The pool very small and outdated. They need new towels. We got most of the days, worn out towels. But the rooms are spacious and so clean.

The hotel is well-located within Buenos Aires, near the San Telmo district. The hotel itself is modern, the room was spacious and well-equipped. The breakfast buffet was particularly appreciated with fresh fruit and local pastries such as alfajores. Staff was friendly and helpful, especially the spa staff. We also used the laundry service, which was timely and efficient.

There was an issue with the magnetic keys which the reception staff seems well aware of. They get demagnetised very, very quickly and need to be reprogrammed again very often (think every hour or so). In addition, we found a huge cockroach one night in the bathroom, probably coming from the open drain in the floor (the reception guy was very apologetic about it). The rooftop swimming pool was too hot (probably warmed up by the sun) and insufficiently cooled down. The wooden floor boards around the pool were sunken in and unstable in more than one place, but the view from the rootftop is gorgeous.

+ Superb location + Excellent Staff, kind, educated, and well trained. + Clean, well kept rooms. + Very good breakfast. + It was very cold during my stay and room heating worked perfectly. + In my opinion this is still one of the best options in Buenos Aires, I come back to it every year.

- Wifi and Internet service are not good. This seems to be an old problem that never get fixed. Signal in room is weak, and service speed is way to slow for this hotel category and today standards. This needs some investing urgently.

The spaces,the facilities ,the service

My problem was the AC in the room ,was freezing cold from day 1 and I had to turn it off , 3 different person came and check but no luck ,could not graduate the temperature ,didn’t stop running didn’t matter what ,1st time this happen to me ,I came here many times ,I am very used to AC and how it work ,when reach certain temperature stop and start again when get warmer but this one never stop and get freezing

Great location. Attentive and friendly staff. Easy and safe walk to many famous destinations and many bars/restaurants. Close to but distinctly different from the frenzy of the city. Staff eager to help with any issues or questions.

I have nothing of any importance to say. The beautiful and antique pool table ( and cues) could do with an update😌

The hotel is located in a great spot in Puerto Madero, with nice views and easy access to parks, food and cultural spots around the neighbourhood. The staff is very welcoming and the breakfast is quite complete.

The hot tub in the Spa terrace was in terrible condition. All of the paint was peeled off and bits of it came off while using it. Also the bubbles were very soft.

our stay was really great, the room space is really good, for 2 single beds, the location, the view from the balcony, the breakfast, the bar, the spa, indoor swimming pool and gym, really it was all great, thank you for the welcoming, helpful staff We will definitely come back

The hotel is lovely, as are the staff. They don’t have many English guests, so don’t really understand our way of life. This is not a bad thing but a little frustrating when they chase you for money before you have eaten & chase you for a drinks bill if you go to the toilet. The rooms were excellent.

The swimming pool was too hot. The QR codes and no prices on the menus are ridiculous.

The staff was fantastic. They helped us with with every question. We took advantage of the massage and rooftop spa. The view was spectacular. The rooms were large and the beds were comfortable. We had a great view of the river. The neighborhood was safe and had plenty of bars and restaurantes. The breakfast had a beautiful display and wonderful variety. The food in the restaurant of the hotel was gourmet and relaxing.

The hotel was perfect!