The room was clean and beds were comfortable. The room wasn’t over big but big enough for our requirements. Cutlery, crockery, tea, coffee, sugar etc were plenty for our requirements.

There were no bath mats or hand towels, or enough places to hang wet towels for all. The shower took a long time to get hot and the water dripped out rather than spray. It would have been nice to have a chair to sit on rather than having to sit on the bed.

Easy to communicate directly with hotel staff…ie not just thru a website.. they were flexible on access hours. Room was clean and good value for money for transiting thru or even few nights. Not a modern motel or facilities but I wanted a clean room at a good price.. Thankyou.

Not sure if they had access to laundry facilities as room marked “laundry” didn’t appear to be one. ??

Basic room which was what I expected for the price. Bed and bathroom were clean. Easy and swift check in. Location was perfect. Off the main road so it was quiet but walking distance to shops and places to eat. Would stay again.

Reception could stay open a little later

Communication was great. We arrived late at night to a cosy warm room. Everything was very clean, the bed was comfortable and the motel was located in a quiet back street off the main road. Good value for money during the ski season.

An older style hotel that could do with a bit of an update.

Pleasantly surprised by this place. The complex is very sad and tired, however the room appeared renovated, super comfy beds, heating and electric blankets worked and were already on. The bathroom wasn't renovated yet but was adequate. To my surprise, I'd be happy enough to stay again for a budget stop over. It's also well located being in a very quiet residential area just one street back from the main drag.

It took a long time for the water in the shower to become warm. The complex is tired and not pretty, but judging from the rooms they are slowly doing it up. Nothing is cheap in the Snowy Mountains in winter but it served the purpose very well when few other hotels had vacancies.

There location is perfect for me it’s centre of town and easy walk down the hill to anything I need,the price is right as all I need is clean private amenities with a nice bed and safe parking in front of my room

Our rooms had a broken hot water system. Management went out of their way to contact us beforehand and give us the option to cancel. As we couldn't find anywhere at such short notice we had to keep the booking. We were upgraded to a 3-bedroom apartment (with working hot water!) and given a discount. Terrific service in a busy snow season! Thank you.

The heater was on the room was warm the bed was comfortable and the water was hot what more could you want? Oh and it was lovely and clean a bit dated but who cares will definitely stay again when up that way 👍

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Loved that the basin didn't splash in the bathroom. Clean, good value for money and had good beds and shower.

Could have used a chair.

Bed very comfy, room clean, shower hot and good flow, TV good, room amenities good, close to town, heaps of restaurants, good easy parking.

would have been nice to have a desk our table as I had computer work to do.