- receptionist Pia was very lovely and welcoming for check-in - room was very clean - super soft and updated towels/bedding (which I appreciate) - responsive heat pump - has a 'wow' factor when walking in, deck/restaurant area was fantastic! (book in advance/check-in for a dinner res) - super convenient to walk to shops/waterfront etc - situated off the 'main town' section so fairly quiet at night

Nothing I didn't really like! Only the noisy bathroom fan... I would stay here again when I return to St Helens, two things to note for future guests: - tripped in second carpark due to no lighting (only on building but not lighting up the actual carpark), believe there are light posts that are not currently working? Would be fantastic to get some lighting- very hard to see surroundings/find footpath into building etc at night so tripped over parking barrier. - found on check-out that there was a filtered water tap but no obvious mention of this info on check in/displayed in the rooms, would have enhanced my stay to use this And suggestion for the hotel: - you have beautiful bookshelves in the common areas- great opportunity to encourage travellers to do a bookswap etc

This was my second stay at the St Helens Panorama Hotel, and once again, it didn’t disappoint. I absolutely love the rooms—spacious, comfortable, and well-appointed. This time, I had a room right at the end of the corridor, which made it beautifully quiet and peaceful. The bed was excellent, ensuring a great night’s sleep. I dined à la carte at the hotel restaurant, and the food was both beautifully presented and delicious. The staff were genuinely friendly and welcoming, which added to the overall pleasant experience. The hotel’s location right on Georges Bay gives it a tranquil, idyllic atmosphere—perfect for a relaxing getaway. Highly recommended

It was a large and very clean and well maintained.

On check in we were told by the receptionist that if we wanted to dine there that night we better book quickly as it was “locals night“ and it gets very busy. So we booked and when we arrived for dinner the dining room was not busy at all and we were told the the busy locals night was actually the next night. When we came to order there were two main meals that appealed to us and when we ordered them we were told that neither of them were available. We were annoyed because there were not many diners and the two best things on the menu were gone. Strange? I know it was probably an honest mistake by the receptionist but we actually felt we were tricked into booking so we didn’t miss out. No big deal overall but thought I’d mention it.

The Panorama is perfectly located on the waterfront in the centre of St Helens. Everything about this Hotel is first rate, from the Seaview rooms with balcony, the restaurant and bar, the staff and plenty of car parking. My favourite part of this property is the Seaview balcony to watch the sunrise from.

The mattress in the King room is two single beds bolted together which is a little disappointing but still reasonably comfortable. It is something that could be easily fixed and the property would be exceptional. Do not let this prevent you from staying here, I would stay here again without hesitation.

The hotel is very clean, rooms spacious, and it looks very well maintained and recently refurbished. The decor is a lovely, peaceful white and blue with plenty of comfortable leather sofas and chairs in the foyer and other areas. We didn't go outside, but there is a lovely large deck area to enjoy the fantastic water views in warmer weather. A water station in one lounge area was a nice touch for refilling drink bottles.

The noise from the bathroom fan was extremely loud, and there was no way of switching the light on without it running. We could hear the fan in the room above us running late into the evening. The bathrooms are quite dated, functional, like they have not been updated with the rest of the faculties. We had breakfast in the restaurant, the food was fine, service a bit slow, drinks came out one at a time and I had to ask for one breakfast as it didn't appear for quite a while when the rest of us had already got our food. The food appeared quickly once I flagged it, I suspect it was waiting in the kitchen, but the staff were busy doing other things behind the counter ( it wasn't busy ), and it got forgotten.

The place is like in the movies - large and spacious hotel, looks very classy and the rooms are exceptionally large and clean. The little pool is cute and well designed for kids with the little stairs where they can play (it is not a shallow pool, which was fine with us). The fresh Tassie water tap on the ground floor is a really nice touch, and there are couches in different places to relax or chat around the hotel ground floor, which is perfect. The restaurant has a nice view, and a very large outdoor deck that overlooks the water and boats, which is gorgeous. There is a great playground about 5-minute walk from the hotel. Great location.

The beds were a bit low, and the « garden » view was that of the pool and parking lot - but it was still lovely with all the flowers, birds and the nice hotel front. Food at the restaurant is overpriced for what it is, especially breakfast . Regular black coffee and tea cost around 5$ and there is no refill; you have to pay for a second, unlike most (Canadian?) restaurants where you get as many refills as you’d like. There were no pool towels, which is fine but would have been nice.

The staff were friendly, helpful and extremely accommodating. It was lovely to sit on the deck overlooking the water in the late afternoon with drinks, good food, and even a local duo providing excellent live entertainment. The location was perfect. We could easily walk to the town from the hotel, and it was a great base to explore the Bay of Fires from. It was a really lovely, relaxing couple of days.

The shower cubicle was very small due to the big spa bath in the corner (although the water pressure and temperature were great). I prefer a firm bed, and ours was quite soft. Comfy enough for a good sleep though.

The hotel has recently been renovated so it's looking modern, is clean and comfortable. Reception is large and all staff were friendly. There are a few areas with lounges that can be used as a quiet area to relax. The restaurant and some rooms have a view of the wetlands and the deck which is monstrous provides a great area to eat outdoors or enjoy a drink, day or night. We had drinks on the deck at night and a lovely staff member provided us with rugs as there was a chill in the air. The property is huge and fronts a beautiful wetland. Easy parking is also provided.

Whilst a renovation has been done, I believe the next stage is to update the older darker style furniture in the accommodation and an update to the bathrooms, the shower in our room was very small. This however did not detract from our stay.

When we arrived (in the rain) before 2pm, our rooms were naturally not ready, but we were invited into the lounge where a musician was playing. There was food and drinks available. It was a warm and friendly start to our 3 days stay. The hotel is walking distance from shops. The hotel also is in immaculate condition with the gardens are looking great. The room was spotlessly clean and all the staff were extra friendly. We are a couple of Kiwis who have been touring around Tasmania and we found the Panaroma was the very best of all the hotels that we have stayed at.

nothing

Friendly staff, couldn’t be more helpful. Awesome venue and room, bathroom spacious. Many options to relax - on balcony in room, out on the massive deck or lounge areas. You can stay here or just come for breakfast, lunch, dinner or just chill on the deck for a drink. Lovely outlook overlooking the bay. Walking distance to shops, wharf for fishing/boating and other eating areas around St Helen’s. Not too expensive for dining either. Hope you can promote it more so the public know it’s not run down anymore, but we will definitely spread the word.

Bathroom needs updating but realise they haven’t finished completing their renovations. Maybe add some coasters in room to put hot drinks on. Maybe put in a lift instead of stairs so elderly, invalids can be on first floor to appreciate the views of the bay and gardens.