Nice central motel. The room was a good size, clean and quiet, despite a road outside the window. The bed was comfortable, and the pillows were soft. The room was clean and the bathroom was sparkling clean. The coffee and tea making facilities were handy and there is a small refrigerator. I liked the onsite restaurant which is handy for travelers and negates the need to search elsewhere. The food was good and the staff were pleasant and helpful.

The thick bed covering was a bit TOO warm for summer in the Horsham area, as it's extremely hot there. The car parking spots were a bit tight, but it was great to have free parking. The lady on the reception was not friendly - this was disappointing as I had just driven many miles to get there and there was no welcoming attitude. The Motel is a bit obscure to find on arrival. A larger sign is needed, as I drove around a few times searching for it - going past three times!

Very pleased when we arrived, very helpful receptionist, we requested a ground level room via the booking but it hadn't been received and we were on an upper level. She re-arranged our booking immediately to the ground floor. The room was well furnished (it included 2 armchairs plus a table and 2 chairs), the bed was comfy. Bathroom basic but facilities super clean and well presented. Being off the main highway it's away from the road noise of the B- Double trucks that rumble through Horsham. Big bonus is the on-site Restaurant/ Cafe that does breakfast, lunch and dinner. We had an excellent dinner on arrival, and great breakfast before departure. Staff were great. Can highly recommend it.

The room was well sized although the bathroom was small but serviceable. Bed linen was excellent quality and spotless and the bed was very comfortable.

The supply of hot water was very poor to the room we were in. The shower ran, hot, cold and warm with no particular pattern and when hot was painfully hot! The hot water service supplying the upstairs rooms at the Firebrace St frontage needs to be adjusted or replaced.

Very convenient location, walking distance to different things you may need. Great reception staff, very smooth and easy process. Nice spacious room with simple, tidy facilities. Bistro dinner was tasty, the service was absolutely exemplary. I wish I knew our waitress’ name so we could thank her personally. She was incredibly kind and helpful.

The parking was quite tight, even on a weeknight. Made it a little difficult to navigate a 4wd and luggage

Room was comfortable as was the bed. Shower was very good compared to other motels we've recently stayed in around the western Victorian region. The onsite cafe is very convenient for grabbing that early morning latte to hit the road with. Great facility for couples for overnight stay or longer. Would definitely stay during next trip to region.

A queen bed instead of a double. As with comments made on a number of other motels, upgrade the TVs to Smart TVs with inbuilt Netflix, Prime, Kayo, Stan etc apps that allow visitors to use their own account details to login and watch these services

The lovely lady at reception certainly knows great customer service. We were supposed to get a couple of rooms with view. She went all out to get the rooms for us. In the end we stayed in the rooms we were given. Fantastic lady, thank you. Bed and linen were top quality, very plush and very comfortable. Beautiful towels, decent size. Very clean room, great size. The value was excellent.

No windows that open, BIG disappointment, lovely new microwave, however NO plates or knife and folk. I was originally going to give these guys an overall 4 stars because of the reasons in this " didn't like" However, my friend and I thought that overall, service, comfort, quality and the fantastic value these " didn't like " were a drop in the ocean compared to what we did receive and experience. I forgot a container in the fridge. They called me up to let me know. It was a new container and it was expensive. They were fantastic and posted it back to me. Definitely, highly highly recommend and I would definitely stay again. We were here Saturday 2/12. Could you please thank your team for us. We both had a beautiful rest and experience, THANK YOU very much.

Never stayed in a Comfort Inn facility before and found this place was great value for the money. Especially like having the restaurant attached making it easy for dinner and breakfast. The restaurant staff were friendly with good service and the food was great. Reception staff were very good as well. Thank you for a nice stay overnight after a long drive.

The bistro attached to the hotel is quite good

I'm at a loss to understand why the hotel doesn't provide an information pack. I was told by reception that information was available via the television but this was just a bistro menu. The menu did not indicate what time the kitchen closed, and there were other questions left unanswered that would normally be answered via a physical booklet. The worst example of this was that my room overlooked a beautiful aquatic centre. When preparing to leave, I googled the hotel website to try to find the reception's opening time, and it was only here, after two days, that I discovered that the hotel actually provided access to these facilities.

Staff was friendly and helpful. The cafe was clean, with lovely waitering service and good breakfast. The location was convenience. The room was fine with all you need.

The room was a little too small while there was only a small gap between the beds and the desk as well as TV. There wasn't much space to move around in the room. However, we were on our way to South Australia and it was a great place to rest for a night before continuing the journey.

Great locatuon with olenty of off street parking. Room was quiet. Room faciliries in generally good condition. Good cafe onsite and open for breakfast through to supper

Bathroom tile geout needs attention. Lighting ok but no bedside table lights ans wall lights only provide backgrouns lighting. Some touch up lighting needed in bathroom