Location and its view are amazing. Extremely comfortable and well equipped apartment. Nothing had been forgotten and the kitchen equipment was of a high standard. Shop on site very handy. We ate in the restaurant once which was excellent and a fair price. Staff were lovely. We initially wanted to drop our luggage off a few hours early but they happily gave us the key to our apartment. Excellent access onto the promenade from rear of property for people who like walking

Nothing

Great view, very friendly stuff, nice restaurant, also a local shop has everything you need. Excellent playing room for kids of different ages! Nice sauna free for hotel customers.

A swimming pool was closed but we got unlucky since it was in the beginning of May (after winter season and before a summer season)

The view was spectacular from our apartment. It was also a very peaceful and quiet location. The staff were always friendly and helpful. Though we didn't have time to use the facilities - pool, massage, etc - there certainly seemed to be ample amenities, including an on-site shop.

It's a small thing, but it wasn't clear at the time of booking that there wouldn't be complimentary tea or coffee in the room (there usually is elsewhere), so we needed to go to the nearest supermarket to get it, which was less than ideal after a long journey. Also, if you want dinner at the restaurant, you must make reservations the day before. Another thing to be aware of is the guest cleans the dishes and cutlery in the room by hand, so I felt the need to clean them myself before use as I couldn't be sure of the standards of the previous occupant.

Very friendly and forthcoming staff. Fantastic location. Very clean, well equipped kitchen and large apartment with breathtaking view.

The thermal pool was rather chilly but apart from that the wellness area was nice.Unfortunately no shops nearby but at least a small grocery store in the complex.

It was very beautiful view from the balcony and very practical with possibility to have your own breakfast it the room on the balcony. Amazingly beautiful view and access to pool in the hotel. Also a small shop to buy breakfast bread and similar in. We only stayed two nights but it was close to the town where we walked to and had dinners. We travelled by electric car and there was charging available in the hotel at good price. (5 Euro per occasion so really good price if you charge a lot)

The main building with lobby, restaurant and bar is very beautiful art deco style. Staff was extremely friendly. It's a short walk to downtown for restaurants. The spa was an excellent way to relax after a day of skiing, but the saunas are not on during the day-time.

We booked an apartment room for 6 people and enjoyed our stay there. The Sofa bed was also comfortable and the provision of 2 bathrooms was great. It had all required amenities you would wish for a longer stay at an apartment. The balcony had an amazing view of Bad Gastein, and the pool was also lovely.

great location and lovely view. extensive facilities making it a great place for an extended retreat. free secure parking

just notice the images on the site show a lovely old building with a classic luxurious feel to it but when you get there most of the rooms are actually in neighbouring modern apartment buildings. the rooms are similar to the ones depicted but don’t have that extra atmosphere of the original building.

Excellent restaurant food that can be taken away to your apartment. Great vegan options.

WiFi connection was poor at times. Streaming movies would buffer a lot. The bedroom was much too warm for sleeping. The comforters were too thick for a hot room.

It had a great location, close to bus stop and hiking routes. The hotel is a bit far from railwaystation and grocery store but you can easily move by bus. The hotel had it’s own small store and fresh bread every morning. Also a great restaurant and a pool and wellness areas.