Although I was confused by the photos, and it turned out that the family room was just one room with a bathroom, it actually turned out, okay, that the kitchen facilities were shared. The sound insulation was excellent when the windows were closed. Although most of the time didn’t need the window closed. The air conditioning worked just great. The decoration and fixtures were still in reasonable condition, although no longer brand-new. Good quality bathroom. And an extremely helpful and quickly responsive host.

Although the security key pad system didn’t seem to work, the host soon rectified the error. The photos are misleading, and was hard to understand exactly what you would be staying in. They should at least be labelled.

Located downtown of Kufstein overlooking the mountains which is excellent. Only 3 minutes walk to the old town centre with bars, restaurants and shopping stores. Underground car parking just a minute away. I stayed in luxury, stylish, cozy, bright, spacious, super clean with 21st century technology. Provided with all the essentials, fully equipped with all appliances (as a gym&privet sauna). How I understood to be the manager, name Simone, at midnight PATIENTLY and kindly helped me move in. She has to explain to me once again what to do, even though I received all the clear information and instructions by e-mail. So definitely I'll stay only at Aparthotel Backstage in future.

I liked everything. There's absolutely no complaints.

Very good location. 5-10 min.from train station on foot. New and fresh furnishings. Everything very clean. Electronic key and door code for all doors. So, good for late arrivals. Thanks to Simone for the excellent service and helpfulness, and the permission to leave luggage until departure time in the evening. Please ASK for the KufsteinerlandCard when you arrive at the hotel. It includes the gratis Kaiser Lift and some other great advantages! We asked too late and missed Kufstein Fortress for free.

The mattress of the bed was too firm for me. There is no luggage storage at the hotel, but you can arrange it with the owner Simone.

This is a fantastic little "automated" hotel located right in the center of Kufstein, next to a bakery and a supermarket too so no big deal that they don't have breakfast. Super clean and well-equipped rooms and common area. This hotel was honestly a delight to stay in, I wish they had branches in every city.

Being an "automatic" hotel you get the code for entering the building/floor/room in advance, sent via an SMS message on the day of arrival. But, being a tourist with no phone on me (I usually use a no calls/sms package when abroad, just internet) I did not get it. Had to call them at a late hour just to be able to get in. BUT, they answered immediately and so I did not have to wait very long. But, for future guests, why not send the code in advance also by email? When I asked for this (we went on a hike and then returned for another night) they sent it to me in email :) Another minor minor issue - the protective plastic on the power outlets for the upstairs beds are particularly hard to remove for some reason.. Had to use tools haha

1) excellent location (everything is in 5-7 minutes of walk - a supermarket, museums, restaurants, the main railway station, bus stops); 2) comfortable beds; 3) fully-equipped common kitchen, a kettle and a coffee machine in the room; 4) fast Wi-Fi; 5) quick automated check-in and -out; 6) friendly personnel; 7) guest cards with a lot of discounts available in the Kufstein region.

The heating system did not work quite well (except for the bathroom), we did not manage to switch the main radiator on, and therefore it was cold inside. It was a little bit noisy in the evening because of dumbbells dropped on the floor in the fitness room below. There's only one padded stool in the room for up to 4 persons.

The area was very great, the railway station and the bus stop (also shops, the shopping centre) were really close to the hotel. The staff was EXTREMELY kind and helpful. We had issues getting in and she helped us immediately very kindly.

The way it took 30 mins until the message with the entering code came. The Staff had to help us get in.

Clean, fresh, and functional. Good beds, useful common area with fully equipped kitchen. Toilets and bedrooms were all modern and lots of storage space in the rooms.

The keypads for getting into the rooms are a bit difficult to use but once you figure it out it’s fine

It was a nice stay and good communication. Even though, due to our own fault, we booked a small room that was not really suitable for our needs as a family with a child and grandma travelling with us - we were able to change for a much bigger room for an adequate extra fee. The beds were comfortable, small kitchenette well equipped and sauna a nice extra.

Excellent communication with the hotel team. They took care of all our needs and made sure that we had accommodations to support our family. Really smart room design. Amazing to have a mini washing machine! Kitchen was perfect. Very happy with our stay.

We had problem for heating room since radiator was automatically adjusted, during the mid night room temperature was quite cold . Except from this problem everything was quite good.Thanks for all services