The standard of this hotel as the room equipment, a view, nice wood details are on the level of 4* stars. If there is a small coffee machine then it is top. Basically the room consists of 2 smaller rooms, this is what I liked the most. But our price was on the level of 4* hotel, however we booked only a night before, so that is fair. The breakfast is rich and tasty. There are many parking places, but when you come late, it might be challenging.

We have arrived 21.20, while the reception is closing at 21.00. Instead of welcome, we got the strickt and straight forward comment that we are late. I get it, even we emailed, we might be late, but with the situation at Brenner pass or in Regensburg, Munich, there can be always something to slow you down. I might appreciate a warmer welcome.

This was so fantastic! My first time in Austria and this place beside of super well located (you can literally walk 10min to the lake), it has the perfect mix of traditional and comfy! The rooms are spacious, with an amazing balcony with breathtaking view (at least for some like me that is not used to mountains) and furniture (so you can enjoy the sun from your room). The bed was the best I slept in ages! The rooms were quite. The spa was more than we were expecting, so a pleasant surprise. The restaurant also impressed us, by the varied choice and the quality of the meals. You can have really traditional local dishes. Interesting buffet options available. We have booked hotel+dinner+breakfast and it was certainly great value for money! I would highly recommend and we will stay again there next time !

There is nothing I can recall that we didn't like.

The location was very good. The local buses were very close, cogwheel train, ferry, gondola and supermarket were in walking distance. The buffet breakfast was very good with a wide selection. Dinner portions were very generous and very good. The room was spacious, but offered views into other hotel rooms although the blinds were nice.

The hotel did not cater for special diets, like gluten free and dairy free diet. We bought dairyfree milk and suitable bread at the Spar supermarket to complement the food on offer. One waitress showed not flexibility in adjusting the dinner menu slightly to accommodate dietary needs. The chef however was willing to adjust the meal which was very good. We would have appreciated brighter lightbulbs in the bedroom. The hotel has numerous stuffed animals which might not be to everyone's taste, but hunting is still happening in the mountains.

The hotel is in a very good location - close to a bus stop with connections to Jenbach railway station, near the Rofseilbahn-Station and the lake Achensee. A nice room and lovely wellness facilities. The inside of the hotel is very intricately decorated and reflects the local surrounding.

The receptionist was rather curt and instead of answering a simple question he thrust a leaflet on things to do around Achensee which did not even have the answer as I was enquiring about something in the hotel itself. There were no bathrobes in my room although I saw people wearing bathrobes in the wellness area. Whether they are supplied by the hotel (I suspect so) or those people brought them with them I do not know but I did not feel like going back and asking the unhelpful receptionist.

Given room was nice and big, very comfy beds.

Parking was full, it was hard to find place and there is a lot of hotels around we were not sure which parking belongs to who. Because some of the big cars parked like on two spots and nobody cares we had to park on the street side. I booked hotel for 109 euro with all tax included and payed 111, because of higher city tax. When we were at the check in we spoke English as we do not speak German and anyway the receptionist was speaking German. Hotel is nice but it seems like English speaker or any other besides German and Austrian are not very welcome.

Food was excellent but restaurant shut quite early - we had dinner one night and main course was great but the kitchen had shut before we could order dessert!

Disappointing not to have a fridge in the room as we wanted to store cold drinks and snacks for our hiking, tennis etc. It's a great location for activities so not unusual to have your own drinks.

Nice large room with separate living area. I was up in the roof, so the windows were not large therefore the room was a bit dark, but still comfy and clean. Nice little spa area, but don't expect too much. Very quiet so I had Sauna to myself. Breakfast was excellent!! The staff were a big mix. The young chap who checked me in was not great. No info, not very attentive. But the guy who works in the restaurant dinner and breakfast was brilliant. Attentive without in your face, perfect balance for excellent customer service. Fab location with a couple of restaurants just a minute walk

Check in was very poor. My room was ready but wouldn't let me have it until 2pm. Terrible wifi!!

Perfect breakfast and dinners, 2 waitresses spoke czech. Cleaning of room included new towels every day. Owner has warm and open approach to each guest. Family atmosphere.

Parking place in front of the hotel has only few parking slots. It could be a trouble when you come late.

Our stay at this hotel was beyond our expectations! The photos on Booking.com did not do justice to the beauty of our room, which was both luxurious and cozy, and offered breathtaking views of the surrounding mountains and lake. Additionally, the balcony equipped with chairs and a small table provided the perfect spot to relax with a drink or meal while taking in the stunning scenery. One of the highlights of our stay was the amazing breakfast offered at the hotel. The quality and variety of the food was simply outstanding. We also appreciated the convenience of being able to enjoy dinner and drinks without having to leave the hotel, as there weren't many nearby dining options. The hotel's location was ideal for us, with easy access to main hiking routes and bus/train stops. Unfortunately, we were unable to take advantage of the mountain train from the Jenbach station, as it only runs during the summer months. However, for those visiting in the summer, it could be a fantastic option for transportation and a unique experience. Throughout our stay, the staff were incredibly friendly and helpful, making us feel right at home. We cannot thank them enough for making our stay such a memorable and enjoyable one. We would definitely recommend this hotel to anyone visiting the area!

It's really not easy to find something we didn't like. Maybe having a small fridge with drinks/snacks right in the room would be a nice addition though :-)

The spa was a lot bigger than expected with over three different types of saunas and the little gym had a weights section, too with everything for a short stay. The breakfast was great, too with fresh coffee and a little something for everyone. Staff was really kind and it was just cozy.

The spa opening hours started a little late and it would've been great to also use it in the morning but we also saw them cleaning in the morning so I completely understand if that's the reason why they can't let people in sooner :)