The staff is really nice and the restaurant is a real luxury with 4 dishes at night and an awesome breakfast and excellent waiters. The spa is one of the BEST I have ever been (you have more than you need there) and fully equipped! The location is the best if you are a beginner and take lessons in the Penken. For night lives is for sure the best location to be. The balcony has an amazing view!

The bed is not comfortable, and they didn't replace our towels. Location is the best if you are a beginner and take lessons in the Penken but the other sites are better(not crowded and the snow is better) and you need to walk to the train. Small pieces of stuff are missing(hair dryer, shampoo, also the towel dryer was not working) and the room is really hot(the controller was not working well).

Hotel Strass is right next to the main Penkenbahn access gondola and hence all the free ski buses. Also close to all the support activities, including the ski shops, bars, cafes and restaurants etc. Hotel itself is a long established large multi-building 4 star with all the "extra" facilities. Food overall is pretty good but other 4 star hotels in Mayrhofen are competitive in this respect.

Alternative meal menus offer good choice but the quality needs improving here especially as one does not always want the main set menu options. The hotel has a lot of teenage guests who neither want the child menu or the "fancy" main menu - but they do want a decent burger and / or spaghetti! Meanwhile the main menu starters show evidence of cost cutting.

The location of the Strass Sport & Spa Hotel is excellent - in the middle of Mayrhofen and very close to the Penkenbahn lift, which made the start and end of the ski day very easy (particularly with children). We enjoyed the spa facilities and the swimming pool is a good size. We had a half-board package, and the breakfast and evening meals were both very good with a range of choices (including child-friendly options). The staff were excellent - very friendly and helpful. I would certainly recommend this hotel to those looking to visit Mayrhofen.

We thought that our room was very comfortable, renovated recently, and the bathroom was very good with nice facilities. My only comment is that it didn’t feel particularly ‘cozy’ in the room, but that is a very minor point and as we were skiing during the day it certainly didn’t detract from our stay.

I have stayed at this well known hotel many times due to its excellent reputation. The staff are exceptional

Everything was fine - maybe firmer pillows could be supplied. This is a common issue with Austrian hotels as is the room temperature - they tend to be too warm, requiring the balcony door to be open.

Staff were outstanding from reception to waiting staff and even the cleaners. Also great to have ski guide on hand.

Spa can be noisy. Lounge not very cosy. Room lighting rather harsh. Needs bedside lights. Tea and coffee would be appreciated.

A very well located hotel in the city center of Mayrhofen, close to a gondol lift. This makes the location very advantages for guests willing to get easily up to the skiing or hiking areas. Good breakfasts and dinners, a more than satisfying SAP area with a number of saunas and swimming pools. The hotel staff was very friendly. The hotel is worth recommending.

Hotel is in a perfect location. Lovely pool and spa area. rooms were really nice and a lovely relaxed atmosphere. Hotel is central for everything so would definitely stay again.

As we went during Snowbombing, some of the food and drink services were limited, but not just in the hotel, also in bars and restaurants all around the town, so we wouldn't go at the same time as that again.

Pleasant, polite and nice staff

At booking. Com it says 24/7 reception which is definitely not true. Rang door bell and called phone no at 4 am (we arrived early and wanted to book an additional night) but got a quite rude reply of coming back at 7am.

This hotel was in the perfect location. Close to the shops and close to the gondola for skiing. The food every evening was amazing and we all really enjoyed the spa after a long day on the slopes. The rooms and views were fantastic, would definitely stay here again. Highly recommend.

Incredible location. Couldn't ask for better. Great room, lots of space. Very good shower. Amazing spa and pool area - particularly if you're prepared to go in the nude spa (you're allowed to wear a towel in the saunas but not in the jacuzzis). Breakfast was very good – just a shame it wasn't available for the times stated. All the staff had excellent dinner recommendations! Shoutout to the girl who recommended Ellie's Diner!

Sauna wasn't working in the family spa. Breakfast was supposedly on until 10am - and every day we were there it was being cleared up at 9:30am. At one point I nearly had a stand off with one of the waiters when I tried to take back a spoon for the bircher muesli. Some of the wait staff (not all, there were some nice ones) seemed very cranky and borderline surly that we the guests had the 'audacity' to come down to breakfast 'late' and want food? Genuinely they did not care that we were still trying to get food as they cleared it away. If you advertise breakfast until 10am, I expect it to be left out until 10am. If you want to clear it away at 9:30 you should tell guests in advance and change the advertised times.