Absolutely everything was amazing . The staff were very attentive and helpful as I was only there for 3 days. Didn’t have to worry about speaking Bengali as there was a level of Conversational English from everyone so they were able to understand and accommodate to me. Especially since I had an early Check in around 8am and then an even late Check out at 8.30pm . They were able to help and arrange a Pick Up and Drop off at the airport. Which was fantastic because how busy the Airport can get so they picked me up from the airport baggage till they made sure I went pass immigration. Another thing was the staff were fantastic especially my concierge and that was fast an efficient to make sure everything ran smoothly. The location is also very close to the airport making sure that even though there is Dhaka traffic it was great that the drivers gave recommendations on which time to leave. Also since it’s Hotel that’s been there for a very long time . Everyone knows it that’s I have encountered. So if you take a CNG , Rickshaw or Uber. Dhaka regency has built its legacy that gives you the comfort that you don’t have to worry about anyone not knowing where it is

The only downside about the stay was that location is far from the city. During the day. If you do plan to leave the airport do check as it’s near the Highway there can be regular traffic . I would recommend leaving in the morning and past 6pm if you need to be in Dhaka city at the certain time. Always remembered that their is 20-40 minutes travel time to Dhaka City like Old Dhaka to Dhanmondi

No smile in the reception

The breakfast was excellent. There was a wide variety of both local and continental options, catering to different tastes. The dining area was spacious, providing a comfortable atmosphere. Overall, it exceeded our expectations and set a positive tone for the day.

Our stay at Regency Dhaka was enjoyable overall, but we encountered a hiccup regarding our request for a half-day charge on the beginning and last days of our three-day stay, during which we only stayed for a few hours. Unfortunately, the manager declined our request. This was a bit disappointing as we had hoped for some flexibility in this matter, especially considering our morning check-in on the first day and evening checkout on the last day.

I have travelled almost whole the world and stayed in hundreds of hotels, but I found the staff here very caring and loving. I had to leave early so as I got early flight so they only charged my half day for my 2nd day. The guys Sager, Najim were very helpful and kind. I gelt like being at home .

The hotel was clean and well maintained.Staff members are professional, had good knowledge and are polite. Due to it being the first day of ramadan for me, I enjoy the meal that was prepared from the ramadan menu. The location is perfect. Due to really bad traffic in Dhaka which is time consuming trying to get to the airport, the Regency is the perfect location right next to the airport.

N/A

It was not bad , the location was nice, my stay was short, so L couldn’t see really the facilities

The shower was not working , I paid cash by US Dollar, but the balance gave it back to me in BD which I lost it to change it back to Dollar

The Staff are nice The roof and the pool was good Spa is also good

The Staff at reception some of them need to have more training Breakfast was good but its not from where i belong as i can't eat rice or meat in the morning

I enjoyed there so much all were so kind , a nice surrounding the room was very tidy every day, our breakfast had a variety of food sweets and fruits you can also taste indian food which was cooked perfectly !!!

The room is very clean. Reception staff were very professional and courteous. The duty manager was very helpful.

The road work outside the hotel, although I guess this is only temporary.

Breakfast is good with many varities of foods. The front desk reception staff is helpful and wiling to assist on guest's request based on the type of room requirement. Very positive attitude from the staffs.

No coffee machine that offers bean type of coffee.