On the beach, good views of Carlisle bay, ample of beds both on the beach and by pool side, choice of two pools and kids pool

On arrival, they had difficulty in finding our booking, no one helped or offered to take luggage to our room. Shame for 5 star. No welcome drink. WC flush not working but was fixed on reporting. They should check all facilities before room allocation. Room clean- towels not replaced and had to ask. Even toilet roll not kept on last day. Could do with new beach towels . Regrettably not a 5 star service at hiked price

Bed comfort, hotel lobby, bar service at the pool, size of room, size of balcony, view from room, housekeeping was good and front desk rep Samara was very sweet and helpful. Many chairs available throughout the day around the pools.

Had to change rooms because the headboard was ripped up. Second room headboard was slightly ripped too. Discover card was accepted but not working. Lost 5% cash back restaurant promotion that Discover had. Neighborhood walk was unsightly and sidewalks were cracked and uneven.

Proximity to beach, great pool area & facilities

Very busy, you need to go to good restaurants 10-15 mins away such as Tapas, Champers & Buzo all very

The staff is exceptionally pleasant, helpful in the room, restaurant, sports bar. Special shout out to Antonia at Waters Edge pool bar/restaurant and Chef Diego who greeted us and upon learning I yearned for a whole steamed snapper, made it a point to source and prepare this super delicious plate, called our room and set up to serve us. We deeply appreciate this very kind service. This Hilton is a plus, plus so…Thank you all.

The beach area is lovely. But waters a bit choppy for me.

Stunning views from room. Very clean, some staff very friendly and helpful. When we had a problem with our room key, the deputy manager and maintenance manager were amazing. Private beach was fantastic, maintenance incredible. Food was delicious. Very comfy beds.

No hot tub all week as it was closed. The lifts were very slow, half of them didn't work and were out of action. The pool side bar staff weren't very friendly or helpful. Everything was quite overpriced compared to other places.

We were stuck there during Hurricane Beryl and the property took excellent care to ensure we were safe and informed. The location is excellent - right on the beach and all the food we had tasted very good.

They did not have too many vegetarian options. Many times, the only veg choice was a salad and/or fries. Additionally, during the hurricane, we were provided the same set of dishes for around 3 meals in a row. This is understandable since they were short staffed, but it would have been nice if they had lowered the prices of the meals since we couldn't go anywhere outside either.

I was last at this in 1990. It was okay back then but kind of dreary. Fast forward to 2024 and i was awe struck on arriving to the hotel. It had a happy colour and feeling about it just frombthe exterior view. Was met at reception by a cordial team and checkibg in took mere minutes. On arriving at my room, i was amazed at the airiness and openess of the room with a beautiful view of the ocean. From the casual atmosphere of the pool to fine dining in the restaurants, I was forever impressed. Already making plans to return with my family next year.

Non-existent. It was perfect

Rooms are spacious, even though the hotel is not new, seems to be well taken care of. Location is amazing and hotel is especially good for kids with easy access to a beautiful beach.

The pool was turbid for the whole stay, seems that cleaning is not sufficient. Staff in restaurants is not consistent - some are friendly, but I noticed that most of them are somehow uninterested and sometimes even unpolite. The service at the pool restaurant needs a lot of improvement.

A good hotel. Reasonable size room with comfy bed. Nice view from the balcony (premium king size room with ocean view). Good location short drive from various restaurants and Bridgetown center. Old fort and lighthouse on-site - sightseen can be done from the balcony of the room. Early check in, thanks to Natasha, and late checkout are much appreciated.

The pool area requires some maintenance and upgrading. Sunbeds were not particularly comfortable. The beach is not swimmable due to high swell.

Location was great, with great accessibilty as was the beach. Staff were friendly especially at reception and breakfast. We were relocated on Day 2 to an incredible beach/pool view on the southern block. Breakfast was excellent as were the sunset cocktails. Free Turtle snorkelling outside the hotel grounds, horses at 6am and some really nice food stalls (outside the hotel) Cuz’s Marlin sandwiches, next to the beach cocktail van (The Happy Hour Spot) and Lobster Alive Sunday lunch with love music on the beach, 15mins walk north, were highlights.

We’ll put it down to Covid and restrictions, but the pool side staff could be more cheerful and attentive. Don’t accept a north facing room over the carpark and service area - that's not why you book a Caribbean trip or on an anniversary.