The staff were on duty on my arrival and were available to greet me, they were friendly and helpful throughout my stay. My room was spacious, comfortable and clean. There was both a bath with shower and separate shower room. The bed was comfortable. The hotel provided breakfast including in the cost of the room. There was a good selection and it was very tasty. The hotel has a restaurant called ‘The Melting Pot’ which has a Mexican theme, both Mexican and traditional Belgium dishes are available. It is necessary to book in advance, although they did allow my late booking on the night of arrival, which was welcome after I had just completed a long day of travelling to get there. My meal was excellent. The hotel is located in a one way street which connects with the town square. If you are driving you have to go into the square first and enter the street from that end. There is plenty of parking outside the hotel on the street and normally the hotel has its own car park for guests. Whilst I was there the car park was being renovated. This Wasn’t a problem and I found parking on the street easily enough.

There is nothing I can think of. I would be glad to stay again and book longer next time.

Central location. Friendly staff. Good accommodation set up for a Dad and his three mature sons. Good value for money.

The TV in one of our rooms was not working upon our arrival. This was known about and an unsuccessful attempt was made to get it working. No replacement was provided for a three night stay which was a bit disappointing. Additionally, drinks purchased at the bar were not permitted to be added to our accommodation account. Immediate payment was required. Again disappointing given we had paid for our accommodation in advance via Booking.com in the amount of €810. Surely we could be trusted to pay for four drinks when we checked out.

Great location Rooms are comfortable and well appointed Safe parking outside

Breakfast experience was disappointing compared to our previous visit A very large party of people descended on the breakfast area at the same time, took all available seating and we had to ask where we could sit to eat, eventually going into the restaurant ourselves They also cleared nearly all the food available which was very slow to be replenished We were not the only normal customers who were confused by all of this

The staff couldn't have been more helpful. They were friendly and cheerful and gave plenty of advice from local bus times to places to eat. The car park is currently undergoing refurbishment and blocked off but they allowed us to park our 2 motorbikes under the entrance portico. One of the motorbikes had broken down but the reception staff were very helpful and gave us a push down the road to get it started after we'd found someone who could fix the problem. This wasn't our first stay and won't be our last.

The property was in a great location. The staff was so helpful both when we made the reservation as we needed an extra bed in the room and when we got there. Due to a tour bus arriving around dinner time, we weren’t able to eat on site but Lucas helped us to get a reservation at a wonderful local restaurant a few blocks away (amazing food!). And, even though the parking lot was under construction, there were free parking spaces right along the street which was very convenient. The room was very clean as well.

Very well situated for the town square and nearby railway station. A modern hotel that felt and looked refurbished very recently, our room seemed brand new. It has a great war remembrance atmosphere. Breakfast was very good too, hot andcold options.

Car park and restaurant were closed which we were not made aware of by booking.com. Both had been important factors on choosing the hotel. However easy, free parking was outside and the town square was close.

The breakfast had a nice variety and well put together. I have food allergies and it was the first place I’d eaten on our trip that I had more than a banana.

They used a air freshener that was way to strong. We had to leave our outside window open. I had a allergic response to it. I think it’s a thing in European countries to use some sort of floral smell throughout the property. They didn’t use it as strong the second night. Thank goodness.

Excellent location to town centre. The hotel was lovely, the reception, restaurant and bar area bright and friendly. Excellent parking to rear. At night the bar area was lively without being noisy. The breakfasts were excellent with a varied choice of both cooked and continental.

The room cleaning left a but to be desired and, other than tidying the duvet and replacing the towels, nothing more appeared to have been done. The towels were very thin and rough on the skin. We used the 2 coffees and one of the 2 milks in the room upon our arrival and had to ask for more on the evening of our following day. The 2 small bottles of water left in the fridge were also never replenished, despite the outside temperature being high.

Very well located in Bastogne, very clear, very comfortable large room. Staff was extremely friendly and professional. Bar area where we enjoyed a glass of wine at end of a day of touring at a very reasonable price. Free parking on street and the breakfast was good as well. Would recommend to anyone traveling to Bastogne. Right around the corner from the 101st Airborne Museum

Nothing

Easy to park in the court yard of the hotel or in the street in front of it. Place is calm. The employees are easy to access and try to find work arounds to your special needs: I needed to checkout 1 hour before the breakfast scheduled time and they prepared me a breakfast lunch bag and turned on the coffee machine for me, just awesome.

It's not something I disliked, it's more something I wasn't aware of: it's a very little town and the shop and restaurants are closing very early. Just don't do like myself, and take this into acxount should you wanted to have dinner somewhere.