The location, the equipments of the hotel, its very quiet, the restaurant and the breakfast that they serve is very good, the view of the room :-)

Second stay at this hotel, i prefered the first time. The only problem was the first day at the check in, i arrived and checked my room and i found garbage of the previous people in my bin and the glasses were dirty :-( for the rest it was good

The surroundings were quite amazing. The room was very big and the beds were very comfy. I liked the design, too. The fact that the room had a fridge was a big plus. The breakfast was quite good and the hotel was comfy. The spa was also very well made and had all the things you need.

The only two things I can write here, even tough they're not very relevant, were the breakfast that I was expecting a tine little more variety and the price of the hotel.

Wonderful location along the bike trail and the Canal . Close to city center . The venue is a casino on one side and a hotel on the other . Very modern and extremely well maintained. Good inside secure bicycle storage . Staff from manager on down were absolutely wonderful . Good elevator to rooms .Room was very clean and bright . Spacious and very clean bathroom. On site restaurant was very nice with reasonable price point . Breakfast was excellent with multiple hot and cold food choices . A really comfortable place to stay , eat and gamble if you so desire .

Located in central Namur next to the river Muese. The Mercure hotel shares the building with the casino and also has a conference center and spa. Free parking at the back of the hotel and casino. Clean and large room, with good shower. Great breakfast.

We had a room on the street/river side. If you open a window you hear the traffic passing by, but nice river view compensates for the noise.

Our room was modern and very stylish. The breakfast buffet was large and quite good, a little pricey. We really enjoyed the outdoor terrace in the evening with a bottle of champagne and a nice view of the river. Easy walk to the city center with many dining choices.

The parking situation was a bit chaotic. The casino was very busy so we parked in the back lot, even for check-in. We had to pay for parking, although discounted.

The location and the staff

The breakfast was really terrible, just with a few options, and the food was surround by dirty. It was missing bread, and then took more than 20mn to replace, the employee use her hands to put the bread in the basket. The options of fruits were apple and banana. The tables were all dirty and it was missing a lot of things (forks, knifes). The breakfast was really disappointing and damage the experience in the hotel. The spa is a bluff, due to the fact that the hamman is a jacuzzi, they only have 2 and obviously without appointment was full. The gym is medium but nothing outstanding as an hotel like this require.

The location is excellent. really close to all the tourist sites in Namur. The public spa is really great. my husband and I got very lucky that there were not a lot of people when we use it. Also the fitness was amazing with several options to do your workout. the room is very cozy, we booked the river view room. and during our last night, the fireworks show was very visible from our room. the casino is also an added value.

The wellness and fitness area does not have a staff you can ask. so most of the time you have to go to reception of you have questions. with this fact, the sauna and the steam room were not very hot, it is probably because there is noone to call in case of emergency. the river view room, though it didnt bother us, but its only a small window with a window bank you can sit on to look outside. so do not expect to have a full window for the view.

The room is very modern, big and comfortable with a very big and clean bathroom. The bed and pillows are very comfortable, we had two very good nights of sleep. The location is good, you can walk up the hill to the citadel in about 10 to 15 minutes. The centre is also about a 10 mins walk. There is parking on the street which is free on the weekends and a paid parking dedicated to the hotel and casino guests. If you are a guest you get 50% off parking.

The shower is not delimited in any way so water gets everywhere in the bathroom but it was a room suitable for disabled so perhaps that is the reason. Not sure if all the rooms have the same, we got this by default. Just make sure you put the feet towel at the entrance of the bathroom instead of in the bathroom, otherwise it gets soaked.

We were checked in by a friendly member of staff and given a room with a lovely view across the river! It was all clean and the bed was very comfortable. Breakfast in the morning was very good! There was a huge range of items to chose from, cold meats etc. to cooked breakfast. Some of the fruit was a little over-ripe but apart from that it was one of the nicest breakfasts we'd had over our two weeks of travel around Europe! All with a nice view over the river too!

We didn't realise the hotel was attached to a Casino and part of the same resort.

The location, the spa, the restaurant and the casino. Very nice breakfast too.

The bed was good and large, but there was an enormous gap between the mattresses and we kept rolling into the middle. They were a bit too soft for me.The spa is nice but small, could be a problem on weekends. We had it all to ourself at 5 pm on a wednesday.