Very nice and modern. Good sized room with lovely few. Good restaurant and nice terrace overlooking river. Despite being on busy road, the hotel is quiet. Nice and helpful front desk. Good access to town and castle. Breakfast was of good quality and variety.

Car park is a bit of a walk. Hotel could provide small trolleys for people to transport luggage, particularly people with disabilities or older. Restaurant staff were overwhelmed at busy breakfast and just could not keep up with restocking food.

Very modern, clean and comfortable hotel with nice decor. Lovely restaurant with good food overlooking the Meuse river. Wellness suite (sadly we didn’t have time to use it before it closed in the evening) looked nice. Very friendly restaurant waiting staff. Some limited car parking adjacent to the hotel which is free of charge (but this appears to get fully occupied quite quickly)

Reception worker was quite grumpy and unwelcoming (but the rest of the staff were good).

Modern, somewhat upmarket. Food in the restaurant was superb - very "Master Chef" in quality and presentation, even if the portion sizes were quite small. View of the river from our room, which you pay extra for.

Restaurant good, but not cheap. Secure underground car park was not directly affiliated to the hotel and entrance was at the opposite end of what is a very long hotel, to the hotel entrance and reception.

The location, the equipments of the hotel, its very quiet, the restaurant and the breakfast that they serve is very good, the view of the room :-)

Second stay at this hotel, i prefered the first time. The only problem was the first day at the check in, i arrived and checked my room and i found garbage of the previous people in my bin and the glasses were dirty :-( for the rest it was good

The surroundings were quite amazing. The room was very big and the beds were very comfy. I liked the design, too. The fact that the room had a fridge was a big plus. The breakfast was quite good and the hotel was comfy. The spa was also very well made and had all the things you need.

The only two things I can write here, even tough they're not very relevant, were the breakfast that I was expecting a tine little more variety and the price of the hotel.

Located in central Namur next to the river Muese. The Mercure hotel shares the building with the casino and also has a conference center and spa. Free parking at the back of the hotel and casino. Clean and large room, with good shower. Great breakfast.

We had a room on the street/river side. If you open a window you hear the traffic passing by, but nice river view compensates for the noise.

Our room was modern and very stylish. The breakfast buffet was large and quite good, a little pricey. We really enjoyed the outdoor terrace in the evening with a bottle of champagne and a nice view of the river. Easy walk to the city center with many dining choices.

The parking situation was a bit chaotic. The casino was very busy so we parked in the back lot, even for check-in. We had to pay for parking, although discounted.

Wonderful location along the bike trail and the Canal . Close to city center . The venue is a casino on one side and a hotel on the other . Very modern and extremely well maintained. Good inside secure bicycle storage . Staff from manager on down were absolutely wonderful . Good elevator to rooms .Room was very clean and bright . Spacious and very clean bathroom. On site restaurant was very nice with reasonable price point . Breakfast was excellent with multiple hot and cold food choices . A really comfortable place to stay , eat and gamble if you so desire .

The location and the staff

The breakfast was really terrible, just with a few options, and the food was surround by dirty. It was missing bread, and then took more than 20mn to replace, the employee use her hands to put the bread in the basket. The options of fruits were apple and banana. The tables were all dirty and it was missing a lot of things (forks, knifes). The breakfast was really disappointing and damage the experience in the hotel. The spa is a bluff, due to the fact that the hamman is a jacuzzi, they only have 2 and obviously without appointment was full. The gym is medium but nothing outstanding as an hotel like this require.

The location is excellent. really close to all the tourist sites in Namur. The public spa is really great. my husband and I got very lucky that there were not a lot of people when we use it. Also the fitness was amazing with several options to do your workout. the room is very cozy, we booked the river view room. and during our last night, the fireworks show was very visible from our room. the casino is also an added value.

The wellness and fitness area does not have a staff you can ask. so most of the time you have to go to reception of you have questions. with this fact, the sauna and the steam room were not very hot, it is probably because there is noone to call in case of emergency. the river view room, though it didnt bother us, but its only a small window with a window bank you can sit on to look outside. so do not expect to have a full window for the view.