Very nice place, great rooftop restaurant for breakfast, very helpful and kind staff, especially Luis. The location of the hotel is great - close to all central places, markets, 15 min walk to the bus station. If you ask for a room in upper floors you may have great panoramic view from your balcony

The hairdryer worked just a couple of minutes and then stopped working, the bed had little wheels, so it was moving. The first night of our stay there were lots of noise from the street until 01:00 am because of the construction work, but it’s not hotel’s fault of course (there were many construction works going on across the city, so could happen in other hotels as well).

I've stayed here a couple of times now, and I am more impressed each time I do! The hotel is in a great location, the rooms are spacious and clean and the staff are absolutely wonderful! Luis on reception checked me in this time, and he was an absolute delight. He's kind and welcoming, he made sure I had absolutely everything I needed a put a smile on my face with his friendly and bubbly demeanor! Later in the evening I realised I had booked myself a much earlier bus out of the city than I originally thought, so at 11pm, Juan (another receptionist) helped me plan my early morning and ordered me a taxi to ensure I wouldn't miss my bus! He was still there in the morning when I left, and he even helped me carry my bags to the taxi! What a guy. 20/10 for staff experience here, I highly recommend this place :)!

Nothing at all, you should definitely stay here :)

Staff were friendly and really helpful. They helped us arrange multiple taxis with safe drivers, and there was someone at the front desk 24/7. We used this hotel as a base for a week while we explored La Paz, Uyuni, and Copacabana. It was very affordable and we really enjoyed unpacking here and then taking small overnight bags for our other trips. We had lots of early morning starts and there was always someone to help us at the front desk. The room was clean with a good shower. The location is excellent, right by the witches market, which has lots of restaurants and bars.

The street noise is bad. There were many nights when we got very little sleep due to traffic or blaring music from other places. This went until midnight sometimes. If I stayed again, I would get a cheaper hallway-view room so that the street noise isn't so bad. Although the location is excellent, they really need to double glaze the windows that face the street. Also the rooms are very small. The beds are double beds not queens.

I liked the location. My room, on the 5th floor, had French windows on to the street below which I loved. The views were amazing. I had to accept that it was a bit noisy but ear plugs sorted that. My room had a double bed but it could only really accommodate one person once you have your luggage etc. only one side if the bed had a bedside table. There was sockets for charging items. There was a heater for cold days & nights. The shower was hot and powerful. The hotel itself was quiet. I used the stairs to get me used to the altitude. The hallways and walls had lovely colourful murals. The breakfast was plentiful with a good choice. The staff every morning were very busy and helpful. The breakfast room is on the top floor with a colourful balcony with an incredible view of the city. All staff were very friendly & helpful especially Luis on the main reception. There’s a kettle in reception for on tap hot drinks. Plenty of sofas and a library too. The lift is very useful for a 6 story hotel. The cleaners were great. I loved my stay here. I could walk everywhere from the front door. So much so I stayed longer. I couldn’t be bothered to go to Uyuni.

My room was very tired, beige and had no colour or art. The bin in the bathroom was too big to be next to the toilet. So having a big bin way over under the sink is not helpful when all toilet paper must go in the bin. The bathroom could have some hooks and the shelf over the sink could be deeper. They put a basket of soaps etc on it that always falls off. There was never a spare toilet roll left. No complaints apart from that.

The hotel was very clean and comfortable. We loved the breakfast at the terrace with beautiful view. The room was spacious with nice bathroom and hot water. The staff was amazing and spoke English. When I had health problems they helped us to call a doctor. Downstairs you can always get coca tea and buy bottles of water. Location was also perfect. And wifi was working great

Streets of La Paz are noisy so it can get loud if your window overlooks the street. There are also rooms which have windows looking at the hall but it can feel less private

The hotel was only a 5 minute walk to the Witches Market. They have a travel agency on site which was convenient for booking a city tour (highly recommend). The view from the terrace and the breakfast was nice. The rooms and bathrooms are clean and a decent size. The staff was friendly and helpful.

The restaurant on the property was only okay, I recommend eating at the restaurants near the hotel. I was there in June and it was a bit cold, but like most hotels in La Paz don't expect a heater. The staff can provide extra blankets or a small electric heater.

Positives: Room was clean, comfortable and well furnished. Excellent WiFi, decent breakfast option, and warm shower (you wouldn't think that would need to be called out, but it hasn't been a safe bet with some of the other places I've visited on my trip). Overall, good value for money.

Negatives: Room was a little cramped due to a support pillar running through the middle, and there was a bit of noise from the other tenants. It's not an expensive place, so these are honestly perfectly acceptable for the price.

The staffs were very friendly, helpful and amiable, they would help you what you want once they could. They let you early check-in, and provided storage after check-out. The location was very convenient, near to travel agencies, shops, restaurants, cable car station, ATMs, you can easily access to anywhere you want. The room was very good, they provided heater for you to use and they provided the coca tea for you to conquer the altitude sick. I'll continue to stay here once I come here again.

No

Great stay, super view from the breakfast area, great position at a walking distance from San Francisco and Mercado de Las Brujas, staff really helpful but a special mention to Javier, really genuinly helpful throughout all the stay. Very punctual with taxi service, we arrived a bit early and we received complimentary breakfast and early check-in (we stayed twice in this hotel) and would definitely come back! Super!

only one soap and not much shampoo in the bathroom windows not very soundproof

Staff especially Luis were very helpful, including letting me check in early and helping organise taxis. Breakfast was delicious. Overall the hotel is great value especially considering how central the area is.

The only issue I had is a persistent smell in the bathroom even after it had just been cleaned. I had to keep the bathroom door closed at all times and the window open in the bedroom to stop it bothering me.