ROOM: The room was spacious and comfortable. In the bathroom the water pressure was amazing - the rain shower was the best I have ever experienced. BED: The bed was not that comfortable for me - I could feel the springs and it was too soft. The pillows were good. BREAKFAST: The breakfast was pretty good, with hot and cold foods, fruit and vegetables. The juices were a bit too sweet. SURROUNDINGS: The location was convenient for us since it wasn't that far from the centre and we had a parking option. We enjoyed cocktails in the Ice Bar just outside of the hotel (the music in the evening not so much). We had a good time. COMMUNICATION: The check in and check out process went smoothly. The staff at the reception was really nice, all of them.

Everything was okay.

We’re on a motorcycle trip from the UK and consequently are staying at a lot of different places. Our room at the City Hotel was very spacious and had pretty much everything we needed including probably the best shower ever! Bed was huge and extremely comfortable. Aircon and external window blinds were good. Breakfast was included on our deal and turned out to be very nice indeed. Buffet style with a decent range of options. Staff are all very nice. Hotel is within a decent walking distance of most places. Parking was part of our room deal and was in an underground garage which was a nice bonus for us to be able to off load/load up our bike. We were only there for two night before we moved on, on our first night we wandered a short distance from the hotel and found a lovely restaurant on the forth floor of the “Mepas Mall”, excellent value and a decent range. I’ve always enjoyed liver -if it’s prepared nicely- and this was some of the best I’ve ever had! We both ate well and had several drinks. The bill came to under £30! The City Hotel was certainly a good place for us.

I recently had a wonderful stay at this hotel! The staff was extremely welcoming and attentive, making me feel right at home. The room was spacious, clean, and beautifully decorated. The breakfast buffet offered a wide variety of options. Overall, I couldn't be happier with my experience, and I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Overall, my hotel stay was pleasant, but I believe the breakfast service could use some improvements. The staff was friendly, but the options were limited and lacked variety. It would have been great to see more choices and fresh, healthier options available.

Hotel staff is very welcoming and helpful. The room was spacious and had everything we needed. It was also clean and quiet hotel. The garage is free of charge and great because there is a lift directly to the rooms abd reception. The location of the hotel is great - close to the center but in a quiet area. Mostar is a beautiful town and I am always very excited to visit it again.

In my opinion breakfast needs an improvement. Especially coffee machine because the coffee was really not good. I know that usually coffees at coffee machines are not very good but this can be better. Also, the beds could be more comfortable. All in all, this points did not diminish our experience which was very good.

Easily the biggest hotel room I've stayed in. Good breakfast. Good value for a 4 star hotel. 24 hour check in. In the summer, buses to Mostar from Croatia will most often be late due to the high season, so the availability for a late check in was great and really saved us.

Hotel had drinks for sale and didn't take card payments, while restaurants and supermarkets in town took cards. Surprising for a 4 star hotel. A bit far from the old town. 30 minute walk away.

I recently stayed at City Hotel Mostar and had a wonderful experience. The staff was incredibly friendly and the breakfast was delicious. The room was spacious and clean. Overall, I would recommend this hotel to solo traveler and families/couples looking for a comfortable stay in Mostar.

Everything was going great!

The room was quite spacious and clean. The breakfast was very big and diverse, and the staff in the hotel was very friendly ans helpful

Even though the room was clean, there was a permanent smell of tobacco, which was a bit annoying for me as a non-smoker.

The breakfast was great and the staff very friendly. The Hotel offers free parking and the old town IS about 2 kilometres away.

The floor was not too clean and we only had a small garbage bin in the bathroom.

The staff was very lovely and helpful. Due to a mishap we needed to leave our suitcases after checkout and they kindly agreed to keep these safe for us, which we really appreciated. They called a taxi for us and and went over and beyond to take care of us.

The rooms did not have a kettle/coffee machine, iron/iron board. However, they do offer a laundry service and can iron your close at a cost depending on the garment(s). I paid for the service but the quality of the laundry service was poor. Although the rooms were none smoking one of our rooms smelled of cigarettes and the smell was very strong.

The hotel is clean, comfortable bed & breakfast is great.

The staff here don't seem happy. They lack a welcoming attitude & that didn't change on our 3 night stay. No knowledge or help on this beautiful place & everything seems an effort. As well seasoned traveller's this hotel needs to educate their staff. Friendliest were the cleaning staff 😊