The hotel is a beautiful French style of architecture. Sao Paulo architecture is mostly modernist and minimalist so its relaxing to stay in a classic style building that's pleasurable to the eyes. Also, friendly staff that speaks English.

Since my last stay 7 years ago, hotel prices per night have more than doubled. Also, breakfast became more simple; for example it used to have carpaccio and prosciutto and various assortments of cheeses such as blue cheese and parmesan.

Good location, great breakfast! The rooms are spacious with silent central AC. Older wood furniture gives it a time capsule vibe! The staff was friendly.

The hotel is older than other hotels in the same price range, some blemishes on the bathroom, like moisture stains on door frames can give a bad impression even though the room was super clean.

Very nice hotel, in safe area, breakfast buffet is excellent - good staff in Service. some nice little restaurants around the hotel, with good food & drinks

English language skills of reception staff are a bit limited. This should not be the situation for an International 5* hotel. Check Out time needed approx. 20mins, what is far too long/much. a bit disappointing.....

Great location about 10 minutes from the center, everything is within walking distance, the room was spacious and the breakfast was very good.

While the room is spacious, it does not have a closet, just a small area with hangers. With a room this big, there could have been more storage space for clothes.

Dear Gran Estanplaza Berrini, We appreciate our stay; it was our first few days in São Paulo! The breakfast was very good, and the area was beautiful. However, there were a couple of drawbacks: the rooms were a bit old, and the bed sheets had some stains. Best regards,

Comfy room. The breakfast was amazing with a lot of options and piano player every day. A good gym also. It was close to my office and the staffing was really supportive.

I missed more staffing at the gym. I went to the swimming pool and I didn't find any towels at the time. The bar closed too early also.

Excellent staff, very good breakfast, convenient location, good value for money.

A bit dated, internet ok‘ish, location decent but far from exceptional, only very small indoor pool. Also, large conventions being held with loud (but not unpleasant) crowds.

The breakfast is amazing. I strongly recommend. The staff is also great. The bed is nice. The room is comfortable either. They also gave me an upgrade with no cost. <3

The cleanliness of my bathroom was a little bit frustrating. The bathtub was not so clean as I wish.

Its was my second time there. The breakfast and staff are great, and I love the special touch of piano sound during breakfast. Room is spacious and bed is comfortable. Gym well equipped, spa massage is wonderful, and the only minus is the lack of a outdoor swimming pool

The bath tube

Breakfast was excellent. The staff very helpful. Room and facilities overall very clean. And the hotel is very well located. Worth the price.

But the bed and pillows were not very comfortable, and the air-conditioning was not cooling the bedroom enough.