Booking.com gave me free upgrade so I got the very good value. The breakfast has many choices, at least balanced fresh cut fruits, fried egg , yogurt and cheese. Two gentlemen working on front desk are very helpful and nice. Bedding is comfortable and showing water temperature is right. The location is convenient but better avoid walking in the dark.

The hotel charges you one bottle of drinking water (500ml) 7 real, much more expensive than everywhere else. The hotel policy on later check out, which will charge you half day stay even in travel light season and I am booking.com VIP level. Even I stay 6th floor and could hear traffic noise very clearly.

Strategic location, close to Metro station, and attractions close by and Lighting Supermarket. Sim Card cant be purchased in any telco anymore,without local ID. We managed to buy sim card at underground at a stand at Tiete metro. The staff are very friendly and accommodating to our requests, even with their very little command of English. Room and bed are very comfortable. Buffet breakfast was simple but nice choices available. My second time booking this hotel and I am not disappointed.

Nothing much. Maybe the facility is a bit old and may need some upgrading in the future.

Good location and the staff there were incredibly nice.

First night, the room was incredibly noisy, overlooking the busses route. Changed rooms for the next two nights, and it was all good.

The room was reasonably good.I was traveling solo,but the room was for 2 people.

The internet connection was beyond poor,nearly non existent, pretty bad

Bontle was great person she helped me for everything.. and hostel location was good it was so close to main restaurant streets

Near centro but far away the Sao Paulo Catedral, some restaurants near here, the room was basic but comfortable. The breakfast was good and delicious.

nothing

Breakfast was good for the price. rooms are good and confortable. beds are very confortable. TV has free channels only. staff was very good. bath hot water was ok

WIFI was not stable, it must be improved. the place is not good at night. too many crack adicts in the area. it is good at day time. it is the old city area of the city.

The room was large and clean with sufficient storage spaces. The staff were very friendly and helpful, they also let us store our bags after we checked out. The hotel is also situated in a central location with eateries just across the road.

The areas outside the hotel felt unsafe. However, the hotel’s entrance doors are locked and they have to buzz you in, so there is that layer of security.

pillows very hard, but Local very silence for sleep

breakfast and local very good, can take uber anywhere very easy for traffics

The place was very clean, staff very friendly, good location (you can get there by train from Guarulho airport, the hotel is just a few blocks from Estação da Luz).

It was a bit smelly, fortunately just opening the window the problem was solved.