We were unaware of the requirement to have yellow fever vaccination before returning to my wife’s country, the Dominican Republic. We did the process of receiving it but did not have a tax number and one of the staff decided to let us use his number and he did all the work for us and brought us the international certificate a few hours later. Unfortunately I didn’t get his name but we are very thankful and grateful for his generosity.

The hotel offers comfortable, well-sized rooms. Its location is very convenient, and the staff is attentive and helpful.

The breakfast includes a wide variety of items, but the quality is lacking. The dining area is small for the size of the hotel, resulting in overcrowding, with tables placed very close to each other.

Very nice building and room in the heart of SP. The building has a mixed use: Airbnbs and hotel. The facilities are not new but they are very well maintained and everything is kept very clean and in super good shape. The room was very big and with a lovely view over the city from out window (12th floor). The area was superb, very residential, felt safe and super close to downtown (barely 10 mins walking).

Nothing.

The rooms was nice and clean, and breakfast has plenty of choices to choose from. In particularly the tapiocas made by order. The staff were very polite and very caring.

Nothing to say

Very nice location, and friendly, helpful staff (restaurant, cleaning, front desk) ready to accommodate and facilitate guests' requests. It allows you to get around central São Paulo efficiently, and within easy reach of both airports (avoiding rush hour).

The breakfast staff was exceptionally helpful and friendly. The breakfast was good, but there is some room for improvement in terms of variety.

The hotel looked way nicer than in the pictures and the location was amazing

For non- Portuguese speaking people, they should brace themselves for communicating through Google translate.

Very nice staff in Restaurant and reception and also cleaning staff Location Breakfast

Gym is a bit outdated Sauna was smelly and not really working Waiting time at reception sometimes too long Rates have become too high

Loved my stay. Amazing price quality. The instalations of the hotel are great. The rooms are cozy and clean. Every employee was amazingly attentive. And last and not least, food was delicious!!

how the rooms has a mini living room and speared the room with a door great bed amazing view gear staff and location

they didn’t had basic things such as plates, and utensils or a water kettle for tea/coffee. the drawer next to bed was slightly inclined which gave an idea of soon because falling as well as some of the wallpaper in the living room shower was quite small!

clean , big space , good location

the staff does not speak english