The receptionist and the barista were friendly, professional, and spoke English well, making our stay more comfortable. The room itself was tidy and organized, and we had no major issues with it. The location of the hotel is fantastic—right by the beach. You really can’t get any closer! The hotel’s complimentary sunbeds are set a bit further back from the beachfront, but we actually saw this as a plus, as it provided some separation from non-hotel guests. The outdoor pool, while a bit cold, was still nice and enjoyable for a refreshing swim.

Most of the staff, aside from the receptionist and barista, struggled with English, which made communication difficult at times. The cleaning service was not thorough. On some days, the room wasn’t swept. Although the food was great, it lacked variety. For an ultra all-inclusive experience, we expected more diverse meal options. The snacks between the main meals were disappointing. The morning snacks often seemed like leftovers from breakfast, and the afternoon options (like meatballs and fries) were not freshly made and became soggy after sitting out. The hotel was marketed to us as 'Blue Pearl Hotel - Ultra All-Inclusive,' which we found a bit misleading. The overall experience, particularly with the food, didn’t live up to what we expected from an ultra all-inclusive offer.

Excellent location! The hotel is practically on the beach. The rooms are enormous, clean, and the view from the balcony is breathtaking. The hotel has underground parking, which is essential if you travel by car. The pool is very nice and never crowded, and the pool bar terrace offers a shadow when scorching outside. The beach is split into two lots: five rows of sunbeds included in the room's price and another seven or eight paid sunbeds and umbrellas. The sand is clean, and the kids will enjoy playing. The staff is friendly and ready to help you whenever needed.

Unfortunately, the food is not as good as the rest of this hotel's features. The menu variety is limited, with very few options. The diversification from one day to another is also an issue to be solved. The food is poor in quality and also not as tasty as it should be. Minimal options for deserts too...

The room we stayed in was excellent family suite with 2 sections, large balcony and the bathroom. Very spacious, bright and clean. The view from the room was fantastic. We asked for sea view and our request was fulfilled, we're very happy with the accommodation. The beach was excellent, the sun beds by the pool are great, we were lucky with parking even though you pay 25BGN extra it was worth it. Overall the staff were amazing and cooperative with out requests.

The food generally was good with some hit and miss. You can find some great choice and dishes most of the time and for the kids they have their favourite pasta, french fires and pizza. Occasionally the food was average, but since there is plenty of choice, you can always go with something tasty that you like.

* Liked the staff, they were friendly and helpful * The food was good, the cookies and sweets were exceptional * The location is very good, no noise from other locations and quick access to external entertainment * Room was spacios

* The fitness room was missing a few weights * The hotels need to add some clocks because if you do not have your phone with you the notion of time is lost * No one was serving at the lobby bar so the pool bar felt kinda crowded at times * In the first days the snacks were available up until 23:00 but after 3 days after 16-17:00 they were completely gone * Very few parking spaces

Very big 2 bedroom appartment with 3 bathrooms, super confortable for 5 adults. Good choice of all inclusive food and drinks (food was varied from one day to another). Super friendly and helpful staff. Excellent value for the apartment we stayed in. We also liked that it was in the southeren part of Sunny Beach, close to Nessebar, away from noise of Sunny Beach centre.

Small parking, not enough for everyone when the hotel is full (we had to park at another hotel, 400 m away from ours). Long waiting times at elevators. The hotel could use some renovations (but for the price we paid we are not complaining).

The room had enough space for a family. Two bathrooms, a bedroom and a “living room “. The food was delicious and the poolside was very nice. The receptionist at our arrival was very friendly also the guys at the bar. Our son really enjoyed the activities within the animation programs. So I want to thank you for the two lady and the boy ( I do not know their name unfortunately) for keeping our child busy time to time😊

The rest of the staff were bored, you could not see a smile on their face. We were not happy with the cleanliness at all. After two days we had to realise, that if we do not leave the “ please clean up the room” card on the door, the housekeeper just changing the towels but is leaving the sand on the floor. There was a bad smell in the bathroom sometimes. The girls in the restaurant, should know at least the minimum English, as sometimes they were not asking if you want to eat anything else, they were just taking the plate from front of you. We had two big size TV’s in the room but non of them was working properly. Internet is very poor in the room.

The wonderful hotel is very conveniently located, right on the beach, excellent food, respect to the chefs, in eight days they did not find a dish that was not tasty. Plus snacks at the beach bar during the day are very convenient! The rooms are spacious, the sea view is simply wonderful! The feeling of comfort did not leave us during the entire vacation! The professional work all the hotel staff are felt! Particularly respect to Nina restaurant manager! We would strongly recommend the hotel !!!

First of all, the placement is nothing less than perfect! You are a few meters away from the hotel's private beach where you have free sun umbrellas and sunbeds. Available (paid) parking on the premises. The food is delicious and quite diverse.

There was a problem with the booking system: we were charged 50% by booking.com upon confirmation, and the rest 50% we paid at the reception when we arrived. After two days, booking.com charged my card again another 50% of the amount - as if we never paid the second 50% at reception. Speaking with other people, we learned that there were a lot of them with the same problem. We did receive our money back after talking with the management, but this was an inconvenience for our budget. So be aware!

Beautiful quiet area,yet close to main area,beach is part of the hotel.

No kettle etc in the apartment,bar closed at 11pm,no safe in the rooms,only at reception,food was mostly the same everyday & nowhere offered to change or shower after check out while our transfer was not till 7pm.

* location * breakfast and dinner * rooms * Snack bar & the boys * pool area * ice cream/Cocktail bar( night ) * close to the City center and Nessebar

* lunch - it was a little bit poor comparing with the rest * the elderly woman was kind of rude, you can't take the food out of the food court, even though you remain on the hotel's property ( ex. snack back area)