The apartment was of decent size, cable TV including pay per view sports channels, fantastic view from the rooms. No noise can be heard from the other rooms, which was good if you want to relax and have a good night sleep.

Only thing that was a bit strange - you need to go through the restaurant to get to the room.

the main manager was amazing, great English and always there to help us through a very problematic week. he helped us sort out rentals and rides to the mountain, gave great advice and was generally super helpful. room was clean and great value. when I hurt my knee skiing he helped me get a refund on the rest of my rental, also sorted out our bus tickets back to sofia, and his wife was also a super nice person. felt right at home with them!

there was another worker there sometimes who was very unhelpful and a bit hostile. beyond that the only downside is that there's no shop to buy anything nearby, closest is about a 6 minute drive down the road and almost impossible to walk to keep that in mind!

Fantastic view, parking on site, pets allowed

The building is undergoing renovation so might get noisy in the morning

The location was awesome, very close to many landmarks for the summer. There are 2 restaurants close also.

The shower door was broken and didn't slide very well

The view is breathtaking, couldn’t get enough of it. The room is nice, has everything you need

The location is a little far out from the slopes, we didn’t have a car so was difficult to get to. the breakfast is a little basic, just some toast and cheese and few salami pieces.

Staff were very friendly and helpull. The restaurant exceeded our expectations. We were given a better apartment with a view. Parking was just outside the main door. Small problem with the TV was dealt with within minutes. Small extras in the restaurant were provided for free.

Heat pump heating was a bit noisier over night.

Very good breakfast, quiet location (almost out of season), comfortable bed, adequate kitchen utensils

uncomfortable bathroom with small shower cabin

The staff was very delightful and helpful. The room was comfortable with a nice kitchen and clean bathroom and a fantastic mountain view. A lot of space for parking nearby. Breakfast was very good. Good value for money.

Poor wifi connection.

Superb location, one of the best in Pamporovo for enjoying the nature and skiing in winter. The hotel staff- so friendly, multilingual, they meet any request you might have- thank you, Boiko, thank you, Ventsislav!

Everything was fine

Location is good, relatively close to the slopes. The view is magnificent 😍 it's clean, but it needs renovation in the rooms. Staff is great and very friendly and hospitality. Food in the restaurant is also great! For the value it meets our expectations for a nice skii weekend.