The building and interior decor are amazing. I wished I had more time to just walk around and look at all the carvings, furniture and details. The staff are friendly and helpful. Lovely swimming pool, with towels provided (although they don't tell you that). Ensuite had both bath and shower. Bath robes provided. New bottled water provided each day. Fridge, tea & coffee making facilities in the room. Far enough away from the city centre to be quiet. Beautiful spa facilities (but expensive)

Pool bar plays loud music all day and up to around 11pm, so relaxing by the pool is only relaxing if you like thumping club music playing in the background! If you go for the late breakfast sitting the hot food is cold. After spending a day or two just relaxing at the hotel we discovered that the hotel prices for food and spa facilities are around 10 TIMES more expensive than in the city! We paid $40 for a massage at the hotel and $4 at a massage shop in the city!

The hotel looks great, the local style is beautiful, the rooms are spacious and comfortable, the pool is large and pleasant. The breakfast is one of the best possible, the variety is very large, everything is fresh and delicious. In the evening it is pleasant to sit at the bar by the pool. There is always a tuk-tuk outside the hotel so we managed the trips easily. The staff is welcoming and available all the time. Full value for the price.

The lighting in the shower is very weak. The price of doing laundry in the hotel makes no sense, 10 times the price in the city.

The staff here are wonderfully helpful and polite. the hotel and rooms are beautifully decorated in dark woods, a real pleasure to stay in. the pool area is spacious and comfortable. the breakfast is good and we found the room service very good.

The gym appeared to be closed - no lighting or air conditioning and without a clear idea of how to get these turned on. I am sure the front desk would have sorted this out should we have really needed it but in the event we went to the pool instead.

The staff was amazingly friendly and helpful. The hotel is an architectural masterpiece. It looks like a teak palace with fine art, wood carvings, fine furniture in the lobby, etc. Hotel had few guests... Siam Reap has still not recovered from COVID, but tourism is picking up. The massage ladies were really good - the Spa was fantastic, although the sauna/steam room/giant hot tubs were closed, awaiting more guests to arrive. Exercise room and outdoor pool were great. Samuon, Sovanna, Ta and Poeurt gave exceptional service. Front desk arranged for two days of temple tours.

While the dining room was open for breakfast, the poolside bar was the only food option available for lunch and dinner. Food was good, but the full menu was not available, again awaiting more guests to arrive, but not a big deal.

Extremely friendly and helpful staff... The hotel, though clearly not recently built, is well maintained and pleasant. The common areas around the swimming pool, the bar, the lobby offer nice working spaces with good WIFI connections. The bedroom was large and comfortable The Breakfast offered a wide variety of options of Warm Dishes.

Coffee lovers might have trouble with the morning coffee... ;)

My driver ho was sent from the hotel to pick me up at the airport ended up driving me for 3 days and he was very good. And the staff all from cleaning to the reception was very good and helpful and friendly.

Nothing bad to say about this hotel.

The property is well designed, the rooms comfortable and sized generously, the bathrooms spotlessly clean, and the breakfasts substantial. Their spa is a delightful choice after a long day visiting the sites around Angkor. The staff is professional and extremely supportive.

Nothing

We had a lovely stay with Empress Angkor Resort & Spa, the room is like in the photo few staff but very helpful and pool is great way to cool off in the afternoon. I highly recommend the spa treatments as the guest prices are a deal.

Everything was perfect!!!! The Best team ever!!:) Rezeption-Restaurant-Houskeeping Nr.1. Best experience ever. The Best hotel in Siem Reap!!!!!

Paradise in Heaven

I like the wood design of the hotel. The people are very friendly and the there is a nice swimming pool. And the hotel rate is very reasonable.

It is a bit far from the center of town. And I think you need to increase the variety at breakfast.