I stayed at the hotel for 17 days, lovely hotel, excellent chef, food was amazing. What made my stay exceptional was the staff, receptionists, cleaning staff, waiters, always smiling, always going out of their way to to make sure I had everything I needed from organising day trips to answering any questions I had. I thoroughly recommend this hotel!

Nothing

First of all, the staff members from, front office, housekeeping, F & B, the spa/massage were nice, kind, friendly, caring and attentive 10/10. They looked after us, made us feel like home. Thank you. The building is Khmer achitectural beautifully designed, fantastic pool and gym, the food and drinks were amazing. Sadly, the hotel would be more vibrant if tourism returns.

Nothing

The staff members from, front office, housekeeping, F & B, the spa/massage were nice, kind, friendly, caring and attentive 10/10. They looked after us, made us feel like home. Thank you. The building is Khmer achitectural beautifully designed, fantastic pool and gym, the food and drinks were amazing. Sadly, the hotel would be more vibrant if tourism returns.

Nothing

Great hotel with nice facilities. The courteous and friendly staff was the best part of my stay.

The gym does not open until 9am, which does not make sense to me. People, at least older people like me like to exercise before they eat. Please open the gym around 6 or 7 am.

The staff was extremely welcoming and accommodating. They upgraded our room and even surprised us with a birthday cake for my wife & I! To top it off the staff came to our room to sing happy birthday; it was really nice. They were the friendliest staff that I’ve ever had at any hotel. The facilities was very clean and appealing.

The property was amazing. Loved the rooms and the pool. The hotel is close to Angkor wat and the other ruins.

There wasn't too much vegetarian food available at the hotel for breakfast or other meals. It would be good to also include a few more vegetarian options to the menu, especially the breakfast menu.

Could have some more vegetarian options for breakfast. Staff was very very good and helpful.

There were a lot of mosquitoes as it is in very open space. Regular pest control is required. Band could be playing inside the hotel to have some gathering.

We had a wonderful week long stay while we explored the ruins of Angkor Wat. Live entertainment each night, great breakfast, and a very attentive staff.

No complaints

Overall, the customer service was great. No hassle in checking in. Swimming pool was big and clean. the breakfast was good. We had early breakfast as we got to catch eaely flight. Airport transfer was provided without any charges.

Great value for money, staff was above and beyond, breakfast was awesome, rooms big and comfy .

Got massage and wasn't the best I had in Siem Reap