I had a wonderful stay at the hotel. The staff were incredibly friendly and welcoming. A special thank you to Marta at the front desk — she was amazing! My room was initially booked in a pet-friendly suite, but once she learned about my allergy to animals, she immediately arranged an upgrade to a different suite. She also made sure all our requests were taken care of. Her professionalism and warm welcome truly made a difference.

The only downside was having to pay for parking, which I think should have been included. Otherwise, everything was excellent!

We are regulars and continue to be very impressed with Edmonton Coast Plaza. Most notable are the staff (Sophia at reception; dining room staff are excellent (friendly and efficient). We didn’t meet up with Marilyn or Caroline from the dining room this time, however, we know that they continue to support guests very efficiently! It is hard to beat Coast Plaza for location as it is in the heart of downtown for dining, entertainment and shopping. We have many trips to the UofA hospital and find this hotel to provide easy access over 109 st bridge and back over 105th street.

All is good!

The room was great, we had a corner room so roomy and bright.

We paid $25.00 per night (3 nights) for parking. When we came back to the hotel on our second night, the parkade had a sign saying it was full. When I went to the front desk, I was told there was a concert? Not sure what that had to do with my parking spot being double booked? I was told to try and park outside on the street. I was not happy. As it turned out, when I went back to my truck, the parkade door opened and someone was leaving. I took his spot. I feel that if a parking spot has been paid for by a guest, it shouldn't be able to be paid for again by a person attending a concert.

room was spacious and clean. staff checking us in were great. parking was as expected. location was great, super central and easy to get to a variety of places. Overall, good - would book here again.

the pool/hot tub area was sooo loud with kids. the hottub is usually one of the places my friends and i look forward to the most and it wasn't enjoyable with the amount of noise, too bad the hot tub wasn't tucked away a bit. we found clothes from people who used the room previous to us. we watched the oiler hockey game and the TV quality was poor.

Have stayed here several times now, and will continue to book at the Coast Edmonton Plaza in the future. The rooms are exactly as advertised, very clean and with comfortable beds. The staff are courteous and helpful, and parking is on par with other spots in the downtown area. There are a variety of dining options within a block or two, and overall, I enjoyed my stay here. Oh, and if you like a bidet, this hotel has some nice ones!

The only nitpicky issue I had was a clothing iron that didn't work properly. It wasn't essential to my plans, so I didn't contact the front desk for a new one, otherwise I'm sure they would have replaced it.

Parking was good as long as you don't have a big truck. Very great location to go to a hockey game or explore Jasper Ave. Dinner at the hotel was decent and they were very accomodating for kids. Pool area was great, we had it to ourselves.

Grates in steam room could be replaced. Black-out blinds had holes in them from washing but they're getting changed out soon and we were offered a discount because of it. Worst part was that previous occupant had set a 6am alarm that woke up our family of 5 at 6am after a bit of a rought sleep (just due to our 1 year old not settling well in her playpen, beds were very comfortable). There was 0% chance of getting everyone back down again.

Very nice hotel located in downtown, with easy access to the city and local transportation. The staff were very helpful. The hotel has small swimming pool and gym. Good restaurant for breakfast but unfortunately extra paid.

Nothing really about the hotel but just location: downtown is not really good place to stay as mostly homeless people.

Room was clean, front desk staff was so nice, restaurant on site

Parking was very sketchy (we had large cars that didn’t fit in the parking garage). Restaurant staff was fine, but not exactly motivated or helpful. Although they allow pets, there is nowhere to take your dog out. There is a very sketchy dog park across two streets, but the city is so dirty, I didn’t enjoy going out at all. Wish there was a small pet area somewhere on the property.

Pricing good rooms / very clean / staff very quick to provide room requests / we were attending a major dance event competing.

Brochure listed steam room/ hot tub / pool / which made us choose them over others for 3 days 2 nite stay. The hot tub was broken no heat. Steam room was broken. Pool had lots of kids in it so not a great time using it. Talked with manager he said they are resetting equipment and it will be going in 1/2 hr....he said this for each day..never fixed. Found out from some staff that these items are been n/w for over a week.😕

The staff were friendly and were extremely helpful when I forgot some things and had a fruend pick them up after I had already traveled home. The messaging service was extremely helpful to communicate about a 3rd guest and to have a microwave brought to our room for one of my friends on a finicky meal plan. It was a good stay!

The chair in the room was a bit annoying because it spun too easily haha