The breakfast in the morning was very good with a variety of items. Price was not included with the room, but if you ask, the front desk will give you a discount on the regular price when you check in.

We walked around downtown Edmonton all day and where looking forward to sitting in the lounge and having a nice drink before going up to our room for the evening, however, the drinks we received were well below our expectations and our previous experiences elsewhere. The Margarita we ordered was rimmed with sugar instead of the traditional salt, a nasty surprise! The Moscow Mule that we received was flat, watered down, and overly sweet. In fact, we did not even finish our drinks, we left very disappointed.

The Matrix hotel was wonderful for the both of us, and we stayed for a whole week! Spacious rooms and comfortable to sleep in, with a great location for us both to travel in and out of town. We had breakfast on two occasions and it was fresh and delicious. Coffee, hot eggs and bacon as well as lots pastries, yoghurt and more. Staff were always helpful and I would recommend staying here.

Tv remote only had a set volume on it, and sometimes we could hear next doors conversations clearly through the walls.

We both like the restaurant, even though we had to pay for the breakfast.

The first night there was some people nearby that spoke quite loudly in the hallway. It woke me up and I barely slept the whole whole night. The noise came a few times. There were a few coffee pods provided. We did not use. But there was only one tea bag for both nights. Also there was only one bottled water for us to share. I wish there was a water kettle too. We ended up purchasing a traveling kettle and some bottles of water from London Drugs.

Room was nice, a good size and a nice big bed. Breakfast was really good but a little on the expensive side. Bathroom was nice and tub was big. Hotel was in a good location as well.

Room could have been a little cleaner, mostly just the bathroom. The shower curtain didn't seem to work very well as there was a lot of water on the floor afterwards. The TV didn't have any smart features. No way to log into netflix or anything.

This is my 55th stay at Matrix. I frequently come here in the last two years and it's my go to place in Edmonton. Last summer I stayed for almost a whole month and Matrix never fails my expectation. They sure know how to keep a customer. This time around I flew in very late, around 3 am and the staff accommodated me like a Queen. Young gentleman that works night shift at the front desk remembered me and gave me a decent upgrade as a loyalty customer. Stays in Edmonton don't get better then this. Location is fantastic, close to all decent restaurants and night life and this hotel has nice, clean and spacious rooms for conferences and meetings during which I always had an amazing experience.

I love Matrix for facilities and cleanliness but the food... They need to work on their menu. Restaurant staff made one too many mistakes with our order which resulted in the meeting lasting over 2,5 hours. I am not too keen on their menu, lots of Indian food but not a lot of alternative choices. Breakfast is okay, pretty steady with bacon, potatoes and eggs.

The location is definitely one of the highlights. The staff was very attentive and quick to answer any questions or requests. I also liked the breakfast, good options and a fair price for being a buffet.

I found the bed in my suite to be softer than usual, but that's a personal preference. And what I didn't like was that the bathroom door was sliding and didn't close like a normal door, leaving a small gap between the door and the wall. Depending on who you share the room with, there might not be much privacy.

Decent breakfast, staff were friendly. The location is near the main road and close to train station. There is a Starbucks outlet just below.

They initially mentioned that my booking got cancelled, but after checking they told me that the booking exists. There were no lunch options, room service. They had a coffee machine but no kettle.

Located near downtown Edmonton the hotel is within reach to everything you need. The room was big and clean and the bed comfortable, just the drain of the bathtub did not work that well. Moreover, I was surprised that you actually had to pay for the breakfast, so it is a little bit expensive in my opinion. All in all I had nice stay.

People at the front desk were very nice. Bed was comfortable. I liked the Illy coffee machine in the room. And I was able to check-in a bit earlier and checked out a bit later, which I appreciate. Breakfast was ok, but not great, but service at the Breakfast was excellent. Dinner at the restaurant was amazing , exceeded my expectations.

Staff was great very accommodating I asked for a non pet room and they responded immediately with a room on the 11th floor we will return

Not sure if the restaurant is part of the hotel, but we found the drinks overpriced and the waitress got our bills mixed up, but the food was very good and the restaurant was very nice and friendly staff