417 reviews
From
$6311310 109th St, Edmonton, T5G 2T7, Alberta, Canada
417 reviews
1/44
Casino
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Best Western PLUS City Centre Inn is a 3-star hotel in Edmonton, Alberta, Canada. Located about 1.9mi from the city center, the property sits at 11310 109th St, inviting travelers to a convenient base for exploring the capital region.
Minimum price starts from $63. With 417 reviews, this hotel earns a steady chorus of traveler feedback, reflecting a reliable option for a comfortable stay in the city.
Amenities include a casino and on-site restaurant, plus an indoor swimming pool (free), waterslide, spa tub, and a free fitness center. Free Wi-Fi, a 24-hour front desk, private on-site parking (free), and non-smoking rooms add everyday practicality, while meeting/banquet facilities are available with extra charges. Other conveniences include room service, an on-site bar, elevator access, beach chairs/loungers (free), and options like Kids' meals (extra charges).
Nestled in Edmonton, this 3-star stay blends easy city access with a touch of nightlife. A casino and the on-site Runway 29 Lounge bring a Modern vibe to evenings, while the indoor heated pool—with a waterslide and spa tub—offers splashy daytime fun. Free Wi-Fi, a 24-hour front desk, and private on-site parking keep things simple, and non-smoking rooms add everyday practicality. For events or celebrations, meeting and banquet facilities are available with extra charges, while room service, an on-site bar, elevator access, beach chairs/loungers (free), and Kids’ meals (extra charges) round out the convenience.
Room options span a broad spectrum, from King Rooms and Queen Rooms to various Suites. Some suites feature a Jetted Tub, adding a touch of luxury for a soak after a day of sightseeing. Dining comes courtesy of Runway 29 Lounge, offering a Modern ambiance for meals or a relaxed drink. A casino on the premises adds a little extra sparkle to a traveler’s evening.
Prices start from $63, with 417 reviews contributing to a steady traveler chorus. Cash is not accepted; payments can be made with Mastercard, Visa, American Express, or Diners Club. A practical base for exploring the capital region, this stay combines comfort, entertainment, and convenient amenities in one Edmonton package.
Closest airports
Edmonton International Airport
17.9miCasino
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Spa tub
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Bathtub
Show 2 photos
Suite, Multiple Beds
1 King Size Bed
2 Queen Size Beds
485 sqft
Wifi
x8
+
x5
More details
SUITE - 1 KING 2 QUEEN BEDS,NSMK,FAMROO,WIFI,REFRIG is 484 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width.
Show 5 photos
Suite, King Size
1 King Size Bed
450 sqft
Spa tub
Private Bathroom
Flat-screen TV
Refrigerator
x8
+
x5
More details
Suite King Size Bed
Show 8 photos
Suite, Queen Size, Jetted Tub
1 Queen Size Bed
Spa tub
Free wifi
Microwave
Flat-screen TV
+
More details
Show 6 photos
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
300 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
+
x3
More details
Show 5 photos
Room - 2 Queen, Fireplace
2 Queen Size Beds
Refrigerator
More details
Show 5 photos
Suite, 2 Queen Size Beds
2 Queen Size Beds
390 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
+
x3
More details
Show 5 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 5 photos
Queen Room
1 Queen Size Bed
225 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 5 photos
Suite, Queen Size
1 Queen Size Bed
325 sqft
Spa tub
Private Bathroom
Flat-screen TV
Refrigerator
+
More details
Show 4 photos
Family Suite
2 Queen Size Beds
1 King Size Bed
390 sqft
x6
+
x4
More details
Suite, King Size, Jetted Tub
1 King Size Bed
Free wifi
+
More details
8
417 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Tracy
8.2
August 2025
We did not have the breakfast. The location was fine as it's right across from Kingsway Mall. We were impressed. There was less desirables hanging around than in previous years. The staff was friendly but not overly friendly. We found the maid service amazing as anything we need was easily brought to us or given to us. We have stayed there several times and this was the best day
For the second year in a row we have not had a working fridge when we arrived. As a suggestion, it would be better if you guys turned up the fridge and made sure it was cold before your clients came as some of us come with food and it's a hassle
Kikomachineph
8.2
July 2025
I like its proximity to the mall. The restaurant food was amazing. So far the best breakfast we've ever experienced. The old Filipina lady was so cheerful and welcoming and provided free fruits for us! Although the room is small, it lived up to expectations. The interior lay out was well-planned, there are no dull spaces. Air conditioning is just right. The bathroom is clean and looked fresh.
I wish that free breakfast was included in the room price. Don't get me wrong, food was great but it would have been nice not to worry about bringing cash or credit card early in the morning.
Debbie
9.1
August 2025
The property was very clean and quiet, even though it appeared to be quite busy. The staff were absolutely wonderful. I had to come to Edmonton for medical reasons and the staff were very accommodating, including reducing our room rate, which was unexpected but very much appreciated. We will certainly book again, whether it be for medical or leisure. The property is conveniently located near hospital, restaurants and shopping. 💛
Vanessa
10
September 2024
We had the best time staying here. It’s a perfect spot. The restaurant was amazing. We have to give our hats off to the waitress Laural (I believe) she’s blond. She was truely amazing and deserves a huge raise. She made our stay that extra top notch. We would definitely come back time and time again. The pool was great!! The staff was great. The room was great. The only thing that sucked were the pillows. They felt like you were sleeping on paper and air. Other then that 10 stars!!
The pillows
Shasta
9.1
January 2025
Staff were very friendly and helpful. Pool and waterslide were a great FREE thing for my kids to enjoy and they both loved being able to swim right at our hotel. Our room was wonderful. It was clean, beds were comfy, one of the bests full nights sleeps that I have had in a LONG time.
Wasn't a fan of the pillows. They were way too soft for me, but thats the only thing I wasnt a fan of which all in all is not a big deal!
Shane
8.2
May 2025
The location is excellent. Unfortunately the Edmonton airport is extremely far away. The convenience of walking over to the mall was nice though. The staff was super helpful and friendly, and when I left my charger for my computer they shipped it to me.
There were lots of kids running around at all hours, but it might have been due to a sporting event. It wasn't as quiet as it could have been.
Diana
8.2
December 2024
The staff and location were great for my work requirements. Overall satisfied will all aspects for my 10 day stay, noting room service was if requested and that was fine as the staff were responsive.
Construction was occurring at the site which impacted cleanliness, however it was managed appropriately by the staff.
Kendra
9.1
August 2025
The staff, both at front desk and the house keeping ladies. I had very lovely experiences with them. The room and size was nice, it was just what I needed to enjoy my trip.
I had a bit of a hard time getting hot water for a shower the one night, it didn't get hot at all, just warm. Not a big deal but a little disappointing.
Gloria
10
July 2023
Lo action was excellent ,room was excellent staff was very helpful and very friendly .would recommend it to anyone. Was quiet ,clean ,and comfortable. Meals were good.have not one complant love all the charging ports.the rooms were very clean and well looked after and up to date. But the staff get a 10 from us they were always answering over question when we had a concern as what to do they came up with a solution that worked perfect. Even the taxi were great ,awesome ,friendly never heard of coop taxis before .but they are worth it.
Not one thing I can say bad .other hotels should take lessons they were that good
Anonymous
8.2
May 2025
Excellent food, friendly staff
Went for supper, waitress messed up both kids orders. Slow service from her. Breakfast - waitress messed up 2 of 6 orders. Toast was cold and one family member got their food when the rest of us only had a cpl bites left. Maybe they should be writing orders down to limit mistakes to the kitchen.
Attractions
West Edmonton Mall
5.6miAttractions
West Edmonton Mall
5.6miAirports
Edmonton International Airport
17.9miRunway 29 Lounge
Ambiances
Location
Features
Age restrictions
Availability
Casino
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Spa tub
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Bathtub
Activities
Casino
Happy hour
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Coffee house on site
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Media & Technology
Flat-screen TV
Telephone
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
Waterslide
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Diners Club,
Visa,
American Express
This property does not accept cash.
What's the check-in and check-out schedule at Best Western PLUS City Centre Inn?
Guests at Best Western PLUS City Centre Inn can check in starting from 04:00 PM and need to check out by 11:00 AM.
Does Best Western PLUS City Centre Inn provide parking options?
Yes, there is ample parking available at Best Western PLUS City Centre Inn. The hotel provides free, private, and on-site parking for its guests. It is worth noting that no parking reservation is required.
What are the rates at Best Western PLUS City Centre Inn?
The entry-level price at Best Western PLUS City Centre Inn is $63. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Best Western PLUS City Centre Inn?
The Best Western PLUS City Centre Inn offers a variety of room types, including suites and standard rooms. The rooms range in size from 215 sqft to 452 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate different numbers of guests, with some rooms accommodating up to 6 adults and 4 children. The beds in the rooms include queen size beds and king size beds.
Which amenities can guests enjoy at Best Western PLUS City Centre Inn?
Guests at Best Western PLUS City Centre Inn can enjoy a variety of leisure amenities during their stay. They can start by taking a dip in the indoor swimming pool, which is open all year round. The pool is heated and has an adults-only restriction. For a more thrilling experience, guests can also make use of the waterslide.
After a refreshing swim, guests can relax in the spa tub or unwind in the hot tub/Jacuzzi. Those looking to stay active can make use of the fitness center, which offers various equipment for a workout session. Additionally, there is a business center available for guests who need to take care of any work-related tasks.
Guests can grab a drink at the bar or visit the onsite restaurant called Runway 29 Lounge, which offers a modern ambiance. Another restaurant, Restaurant #2, is also available for dining options.
Can guests use a pool at Best Western PLUS City Centre Inn?
The Best Western PLUS City Centre Inn has an indoor pool available for all seasons. The pool is heated and has age restrictions, allowing only adults to use it.
Does Best Western PLUS City Centre Inn have on-site restaurants?
Based on the provided data, there is one on-site restaurant at the Best Western PLUS City Centre Inn called Runway 29 Lounge. The ambiance of the restaurant is described as modern. No information is provided about any additional on-site restaurants.
Are both cash and credit cards valid payment options at Best Western PLUS City Centre Inn?
No, cash is not accepted as a payment option at Best Western PLUS City Centre Inn. Only credit cards such as Diners Club, Mastercard, Visa, and American Express are valid forms of payment at this hotel.
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