The staff went above and beyond for me in ways I am and will forever be grateful. I would definitely stay at the Coast Chilliwack again. They were very accomadating given the fact I stayed with my toddler. I have no complaints, I enjoyed my stay.

The only thing I was not as intrigued about was the fact that you're charged for breakfast; it is $23 per person instead of having a complimentary option. I personally think people would be more interested having a complimentary option over having to pay for a buffet or restaurant items. I feel if your interested in specialty items or specific orders then absolutely it will cost you, instead of having no option available. I myself chose to find other places to eat as the pricing was a bit much, and I felt paying almost $20 for pancakes as I have my toddler with me was a bit outrageous.

Although I was double booked the hotel initially declined to cancel second booking. After explaining the situation the front staff couldn't do much but apologize. It was resolved by the manager after not hearing from Booking.com and he cancelled the double booking and charged me no fees. The room was clean, the bed was comfy and I had a pond view with mountains in the background. The location was good and it looked like Preston's was good although I did not have the time to sit and eat a meal. I have rebooked my next month stay at this hotel and will try the restaurant at that time.

Initially, things were off to a rocky start as I was doubled booked. Once I explained myself and what might have happened, I was surprised as when I checked out the next morning, I was informed by Front Staff double booking and fees were cancelled by the Manager. I was very happy as losing money beforehand is not a good thing.

The staff were welcoming and let us know that if they could help with anything to let them know. The beds were very nice and the pillows were soft - very nice. We appreciated the plug in for phone etc at the bedside too. Like the idea of no carpet and the house slippers.

To stir our coffee we would have to open a whole pkg. with other stuff that would end up going in the garbage. Also, for a green hotel it was a bit uncomfortable as the coffee maker coffee pods had excess packaging that included plastic

the room was spacious and we had a fridge, microwave

the bed was a little soft for me and that's just me due to that I like firmer beds. At the restaurant, order espresso martini and it was a creamy martini, than my husband and I went on the Sunday ordered the belli-tini (to sweet, don't like sweet drinks) and than ordered steak bites and it came on a skillet pan, it wasn't sizzling and the bites were cold, the worst steaks bites I have had and it was a good thing my husband ordered a burger and fries so I had his fries

Pond view room overlooked the large duck pond and fountain complex. Very pleasant. The rejuvenated Thunderbird Alley restaurant and boutique pedestrian district is a short walk away. This area has eateries, craft brewing pubs, coffee shops, and such. All very well done. Ample parking. Grocery store across the street.

The hotel's own restaurant area is too large and somewhat dreary. Poor lighting doesn't help it at all. Breakfast buffet was adequate.

The hotel is located away from major traffic noise so is quiet. The room was clean and comfortable with a good sized fridge, The view of the partially iced over pond was entertaining with water fowl. The toilet/bidet Toto Washlet was unexpected and would take some getting used to.

Didn't plan to use the pool so the fact it was experiencing problems was not an issues on this trip.

Location was fabulous and the room hygienic level was high with all staff being very nice and professional indeed! We brought our three Shiba Inu dogs together and were warmly welcomed too! $100 pet-stay deposit was required. Breakfast buffet was satisfactory with all we need for first half day! Will book it again when coming to Chilliwack next time!

I like how clean the place is. How friendly the staff were and the housekeeping, maintenance staff. The room was tidy and clean. The bidet was a treat. WiFi was strong and connected well. Location was centre of the city which was very accessible. Overall, The best for money.

The fitness centre is missing a few pairs or a piece of dumbbells, equipment and bench;the whirlpool jets seems not to be working as well as the sauna, or I did not bother asking the front desk. The hotel is built I think in the 80s or so, I find it should adopt to new technologies like Bluetooth, and USB adaptors for plugins like phone and tablet.

I left a note at the desk for the manager. I suggested that if you want clients to decline cleaning daily, (which is an excellent idea) you need more towel racks in the bathroom to hang wet towels. Also, with an aging population, the bathtub setup offers no hand hold or safety bars - nothing but a shower curtain which makes slipping very risky. The tub mat is hidden behind hanging hand towels. Table surfaces were missed, drink rings and a bit sticky. (mostly it's the safety feature to prevent falls that should be of the greatest concern.

The beds were good, but wish there were a queen but 2 doubles. The room was nice and the shower head was a bit awful but nice hot water so that is always the best. The staff were amazing

The beds were good, but wish there were a queen but 2 doubles. The room was nice and the shower head was a bit awful but nice hot water so that is always the best. The staff were amazing