Ben and the night manager (sorry forgot to get your name sir), were super helpful. Night manager found me a power cube so I could charge my phone as I forgot mine at home. The suite was very clean, like very very clean, better than a lot of more expensive places I have stayed. While the motel is older, it is kept immaculately. The bed was very comfy (Serta) and the linens were luxurious. Towel and bathroom were spotless and had all the little extras. There was a living room area with a comfy couch, dining table and a work station as well as a kitchenette. Location is across the road from the ocean and very close to Departure Bay ferry terminal.

Bit difficult to turn into the motel from Stewart Avenue going north, but that's not the motels fault.

The king bed was amazing! Also the toiletries, shower and size of suite. The Brazilian receptionist who checked us in was also very helpful with recommendations.

The staff were hard to find the morning after we checked in because we wanted to inquire about a late check out. In the end we just checked out late anyway and it wasn’t an issue but we didn’t see a soul apart from the cleaning staff.

Liked size of the rooms which included a bedroom with king size bed and a single bed, which we didn’t use. the Sitting room / TV room / kitchen was a good size. Liked the lighting for reading. The coffee maker was basic and easy to use. The bath with shower had a grab-bar which is a very good idea as it makes it safer to get in and out.

It didn’t affect me this time but it isn’t handicap accessible. My sister was a quadriplegic after a car accident.

WE got an upgrade to the cottage which was just wonderful. Wish we could have stayed for longer. The cottage was 3 bedroom with full kitchen & laundry. Very nicely renovated. We didn't hear any traffic in our bedrooms. From what we saw of the other rooms, they were spacious & very nicely done.

Unfortunately it is located on a tight corner so exiting the driveway doesn't have good vision.

The property was a great value, with a separate bedroom from the living room / (stocked) kitchenette. Room / suite was quite comfortable. Helpful staff - found an extension cord so that people in both beds had access to electrical plug.

I didn't mind the lack of elevator - except at the beginning and end of trip when i had to haul suitcases Combination of being on hill plus shrubbery near road interfered with sight lines and made exiting the parking lot a risky proposition at tines

Staff very helpful and friendly. Aftar. on reception was particularly helpful and reassured me about how to deal with any issues with other guests being noisy. In the end we didn't need to get help with anything as the people staying next to us quietened down after a few minutes. It was very tranquil throughout the night. Great location near the ferry terminal so we could walk there in about 10 minutes to get our early morning ferry.

The staff was exceptional...so kind and gave us excellent suggestions for restaurants...the room was huge and had a kitchen as well...felt like a one bedroom apartment not a hotel room...great location right across from marina and excellent Irish Pub restaurant over there as well...less than 10 minute walk along water..this is 3rd time staying here so highly recommend to other travellers

Small parking area

Nice small older hotel/motel style building with two floors and external stairs. We stayed in the King view suite and it was very nice. Full kitchen, living room with a fireplace, and a comfy king bed in the bedroom. The view is of the channel.

I didn't think to check but there was no ac. An ocean breeze and fans kept the temperature ok. There was a fireplace in our room with a presto log ready to light. Unfortunately it wasn't winter

I felt like I was on a boat. I loved the bedroom, with big, comfortable beds, a ceiling fan, and windows that let in cool air. The kitchenette was very clean and served our purpose, with adequate supplies. I got a kick out of some things, like the weed jar and the "Super small space, eh?" that was painted in the parking lot on a space that would fit only a Smart Car or a motorcycle. They've worked to make the property attractive with flowers, and they are very concerned with keeping things clean and fresh. (Hence the weed jar and the prohibition against cooking seafood in the rooms.)

I have no complaints. Parking could be a problem if you drive a large vehicle, but my RAV4 fit just fine. There are no rooms that are not accessed via stairs, but there were only about 8 of them and there was a good handrail.

The hotel is very close to the ferry port, so really convenient. The young woman who checked us in was lovely. I can’t remember her name but she is from Brazil. The room was lovely but no air conditioning.

The room was quite small but adequate. No air conditioning but we had a fan and were able to open the window.