Room was adequate size, AC worked great. Housekeeping was excellent, the whole Inn was kept extremely clean at all times. We only used the pool once, it was very refreshing. It would be good if there were a few more chairs for setting down items, as only the ledge by the windows for towels, etc. The Ricky's restaurant that is part of this Day's Inn has excellent staff, very friendly and attentive.

The pillows for the bed were not comfy, a dense foam type that didn't yield much for comfort. It would have been great if there was a chest of drawers in the ample bedroom, as when you stay a whole week, it is nice to put your clothing in drawers rather than live out of the suitcase. We had to use the two chairs (one from the front kitchen/living area, other in the sleeping area) to set our suitcases on as there was no place other than the floor.

comfy beds, appreciate tile flooring, very convenient there is a restaurant attached to hotel.

TV remotes are old fashioned and cable box located BEHIND the TV, very hard to use, called front desk staff to come turn on TV and show me how to use remote, had to hold remote above my head and sideways to get signal to cable box - a funny and foolish way to use a TV, especially with a 5 year old who just wants his Treehouse channel! coffee in room appreciated but only enough for one - there was 3 adults in our room. Not enough bath towels for a family of 4 only 3 towels. Staff were quick to give us 2 more.

This location is very convenient for travelers. It is so close to the ferry terminal, saving time and money on transportation. The prices are also reasonable, making it a budget-friendly option. I would recommend this place to anyone looking for affordable accommodations near the terminal. It offers great value overall.

It would be greatly appreciated if the breakfast staff could be a bit more mindful of guests in the mornings. Many people are not fully awake yet and might be more sensitive. A little extra kindness and patience can go a long way in creating a positive start to the day. Mornings can be busy, but a friendly demeanor can make all the difference. Thank you for considering this feedback.

It has nice room and amenities but the location is a bit far from anything via walking. You will need to take a car to somewhere like downtown which is only 5 minutes away. We had problem getting the correct room with kitchenette. This was Booking issue when we booked it only give us two rooms with two beds. While we booked one room with a kitchenette while one room is without. The manager was able to get us into one the next day, Scott was very helpful! 10 stars to staff at Day Inn.

A bit far off from anything via!

The room was very comfortable and the beds were great. We had a fridge and microwave as well as a coffee/tea Keurig machine. The pool was good and the hot tub was warm, but a little “off” (perhaps needing chemicals?) and the jets did not work.😞 When we needed to shower/bathe, the water was great, but there wasn’t a bath mat which made the process very tricky for seniors. Overall we had a great stay and would recommend this hotel. Ricky’s All Day Diner is also part of this hotel which made dining simple.

Hot tub not working/smelly; no bath mat, dated curtains.

The front desk team was amazing. As my ferry got delayed, the check in took place around 11 pm and the guys were super helpful ensuring everything was set for my stay including my request for a ground floor level room.

I would like to request the hotel to extend the 20% off coupon for Ricky's for the whole day instead of just till noon. As I was out all day throughout my stay, the only time I could use the coupon would be for dinner but unfortunately the coupons were only valid till noon.

The room was comfortable and well equipped with a small fridge, microwave, and a coffee maker. The indoor pool is nice for the kids. And it's open until 11:00 pm! Thank you for that! The breakfast was nice, even though it says cold continental breakfast it included waffles that you can heat, and a variety of bread, cereal and fruit.

In the pool area there weren't many chairs. I personally don't like to get in the water, but I wanted to be there for my kid. So I had to stand the whole time.

All the staff members were very friendly. The room cleanliness was on an extra level, bed sheets and towels were perfect. The room was actually a bedroom and a den, the den had a fridge, a microwave and a coffee machine. There is a restaurant in the same building for an additional price and a DQ and MacDonald's nearby.

I didn't enjoy the complimentary breakfast as it only had boiled eggs, yogurt, cereals, muffins and bagels, coffee and juice. I was missing some protein, sausages or chicken, cheese, etc. I wasn't able to enjoy a hot tub and a pool much since it was always busy, the tub is small (3 people max). The public transport is really bad in Nanaimo, the bus goes once an hour, so if you don't have a car you have to walk 30 minutes to the downtown.

Had an issue with the booking.com website. I had tried to book another motel but got an error message. I assumed that booking had not gone through so booked the Days Inn. Scott at the desk was soooo helpful and calmly went way out of the way to help us get the extra non refundable booking refunded. It takes ok awhile. The continental breakfast was good and very nicely laid out. Bed was very comfy. The pool and hot tub were great. Thanks again to Scott

The staff was very accommodating as we were having problems with payment and the front desk was able to resolve the issue promptly. The hotel was nice clean and comfortable.

I didn't like my experience at the restaurant. The server was not happy at all throwing menus and didn't even bother to ask what drinks we wanted or to even clean the table. The food was good.