The staff was super friendly. I liked the cleanliness, the nice big space of the suite, the comfy furniture and the big windows overlooking the water.

1. I found the daily parking very expensive, it amounts to almost 10% of the total price for the stay. 2. The slamming close of the neighbours front door was very annoying (until we asked them to watch out for it). 3. The arrangement(s) for daily service were confusing, also what exactly staff would be coming in to do was unclear. 4. Broken entrance light, reported at the check-in but never got fixed. 5. No hook for the towel right outside the shower door.

Breakfast was very good and the staff were very friendly.

I noticed that in the room, guests had the ability to enjoy a bottle of red or white wine. Being red wine lovers, we decided to open up the bottle and relax for the evening after driving in from the Cabot Trail. Unfortunately, the red wine was not the most appealing and I could not even get past 3 sips. Its unfortunate but charging $35 for a poor wine was a bit steep. I left a note beside the bottle and my glass and asked the staff not to charge to our room. I also mentioned it to the gentleman on check out. My recommendation is to replace your wine selection or have guests order from Trio. Apart from that, the facility is well kept with beautiful views of the Sydney Harbour.

The hotel is lovely, and the rooms are large, modern, clean and comfortable. I really enjoyed the location right on the water, and the restaurant and gym are both very good.

I was a little disappointed by the menu selections. For example they do not have any non-dairy milk options, and it could have benefited from some more fruit and veggie options too. However, the food that I did have was very good and the restaurant staff were all lovely so it wasn't a big deal, just something that could have been improved on.

The view was nice.

Seemed to be confusion about room cleaning. Didn't get to check in until 5. Also, we were told at 1:30 to come back at 4 and higher level room would be ready for us. That room evaporated. But all and all the lower room was good. Staff seemed not organized. I assumed they were maybe new. They were very polite so if you don't mind a few hiccups, this hotel is great.

Staff, cleanliness and quality of the room were well above average. The best hotel we have stayed at in many years. Beds were incredibly comfy. Staff went above and beyond to ensure our stay was extraordinary. Room was quiet and extremely well appointed; this, despite families and school kids staying in the same place. You couldn't tell at all once in the room. Allowed us to get the rest we badly needed. A real treat.

The elevator didn't work briefly for us, but staff responded to our call about it literally in less than a minute.

My wife and i thought the Hotel was excellent and the staff were as well they were all very friendly helpful and offered us very good advice on what to see and how to see it as well and the food was excellent in the restaurant and so were the staff as well so all in all we really enjoyed our stay in th eHotel.

We liked everything and could not find a fault with the hotel.

Super clean. I loved the high table and chair in the bedroom suite. Its a great spot to set up for working on a laptop. The beds are really comfortable!

My only complaint is the lack of shelf space in the shower. Clearly designed by a man(my husband didn't seem to mind). There's not quite enough room for shampoo/conditioner/body wash etc. Beautiful shower otherwise.

Room and furnishings seemed relatively new . I liked having the extra room with couch and TV was nice. Separating the tub and toilet from the sink area was nice. Clean and fresh. Breakfast normal fare to similar hotels where “breakfast” is included.

Just a note, the temperature controls were effected if the bedroom doors ( the left one) were left open. Didn’t realize until the middle of the night when it got stuffy.

Roomy with a good view and warm. Fast elevators.

One night out of three was ruined by noisy next door guests. They cater to hockey teams and we experienced very rude hockey players or supporters who were next door to us. Unreal loud behaviour which didn't belong in a hotel with no regard or respect to other hotel guests.

Staff was friendly and professional. Rooms are nicely updated and clean. Comfortable beds. Great walkable area around hotel (harbour, restauarants, parks) Lovely water pitchers in the lobby with cucumber or lemon slices were a nice bonus as it was a hot day when we arrived.

Although the building had been updated recently with modern finishes and lovely decor, the bathrooms weren't entirely updated... the new tile and counters were beautiful, but made it very noticeable that the tub/shower, toilet and baseboard heaters had Not been updated.