Room was large and comfy, breakfast from 6:00AM is excellent idea, quick to check in and check out, close to airport. Plenty of parking space.

Breakfast is very nice though it is quite basic compared to BW in EU. Carpets, best not to have them in hotels. My room suffered from mild humming noise; suspect it is joined bathroom ventilation ducts that make this noise. Lucky for me I was very tired each day so managed to sleep without issues due to this noise.

Property was clean and comfortable. Rooms were spacious. We had two rooms with a queen bed, sofa bed and a kitchenette. The kitchenette had plates, cups, and cutlery. Bathrooms were clean. Beds were comfortable. Complimentary breakfast was excellent. The location was closer to the airport I believe, so would make sense for anyone going to the airport. For us, it was just a bit out of the way from everything. But it’s not a complain or a problem with the hotel, just that we didn’t realize this when we booked. :)

Nothing we disliked. No complaints. Minor confusion with the names of the booking. I booked through booking.com for two rooms under my name. There was a section that said I can put the name of the person staying in the second room in the app. So I put my brother’s name. But at the hotel everything was done under his name (reservation, documents etc) and even the emails and messages came to (and continue to come to my email address) his name and not to me. Although the entire booking was under my name, and I made the full payment.

It was a great place to stay. I would definitely stay here again if needed

The shuttle from the airport kept me waiting 45 minutes instead of the 5 to 10 minutes I was told. Excuse from driver didn't make sense since I was the only passenger at the airport needing the shuttle and why did the driver tell me she would be there to pick me up in 5 to 10 minutes. I called her back after 35 minutes and questioned her and she said she got busy? I don't buy that and I was very disappointed in that response.

Hot breakfast: Hot coffee. Tea, Eggs , bacon,waffles,bread,cereal,breakfast sausage, hot chocolate, milk,juice,water.fruit and yogurt. Not bad depending on what your allergies are.

Attitude of front staff on the morning of my departure date. One of them appeared angry I asked for a paper copy of my receipt. She stated it was emailed. I didn’t receive any email receipt. The other staff, I think an Indian lady, took over my check out when she felt the tension, asked me how my stay was ,more friendly I’d say and proceeded to give me a paper copy of my receipt.

Staff were excellent and very helpful Location perfect for the airport Shuttle service very helpful

We were given a pet friendly room even though we had no pets, which was fine as we booked a good room rate deal online, however the room furniture looked as if a few cats had been clawing at them and it simply made the room look in need of a makeover. I hope whoever let their pets damage your property paid for the damage. This money then should have been used to repair it. Or what is the point of a deposit??

Breakfast was really great lots of options and hot and fresh . Beds were good lots of space and big rooms and very clean . Wish lounge was open earlier but it was fine .

I was satisfied this trip and really would not have changed anything. We were all very comfortable and well taken care of

the spacious comfortable rooms, cleanliness. the option to cook. the size of the pool.

I like to swim as my morning workout. I was disappointed the pool was not open until 8 am. When I arrived to use the pool at 8 am, a staff member had just started to clean the pool and had to wait an additional 45 minutes before using. luckily I had the time on this day to wait. I would hope that in the future that cleaning would take place prior to the posted open hours. I mentioned this upon checki-out but felt that the employee didn’t appreciate my recommendation/complaint.

I like the room and the front desk person they are approachable. All are very good.

There is no sponge in the kitchen, to use for washing dishes manually. Because we only used 2 plates and 1 bowl. We didn’t used the dishwasher because it’s only 3 item we need to wash.

Great location. Polite staff all around! Just overall excellent customer service.

Pool entrance right by the lobby doors. Bad for people to get sick right away when coming out of the pool to the cold lobby

It was great!! The food prep gentleman worker was super nice and I spilled my juice at the table and floor, he said no worries and moved us to another table

We had a wonderful 2 nights there!. Loved the kitchenette with the room.