location is the best in Chongqing (best shopping mall just downstairs, and walking distances to most of the tourist spots). And compared with the intercontinental hotel (just next door), it is half the price, and double the room size, and also has washer/dryer, which is a plus for travelers who are away from home for more than 1 week.

Location was excellent. Hotel staff were wonderful and helpful. Rooms were very spacious and exceptionally clean. Panda and clown robots delivered vending machine groceries which was amazing and so cute! Swimming pool was clea, quiet and a good temperature.

Restaurant not open for dinner (only breakfast and lunch). They offer in-service dining that can call down. As a foreigner with no Chinese, I could not call down so had to go to reception to order. But they were very helpful.

I stayed for 4 nights and got and upgrade to a suite with two bed rooms and two baths - quite to big for me alone. Anyhow - Really appreciated that and the friendliness at the reception. The check-in worked fast and staff is very nice and supportive. The room at the 33th floor was big as said before, and there was view at the river side, but not too much as the other towers partially block the view. Also nothing to complain about, even if there might be rooms with better views. The room was modern and clean and got a small kitchen and washing facilities which came quite handy for long-term travelers like me. There is also a coffee machine. The breakfast was included and offers all choices from continental to local fresh made noodle soups, I liked that very much. There is also a late supper offered. The location at Raffles City is central for sure and it is not far to see major attractions and the crowd and especially the living blocks with their crazy architecture (for which I mainly came for). The nearby metro station is very nice to go even farer away like visiting the Liziba station or the Great Hall of the People. And when you step out, you can get a first great view from the outside panorama terrace over the river and the buildings all around. More impressions on my website: www.wakinglife.ch

I have nothing to complain. I don't know what should or could be better.

We were worried about the convenience of the commute to the central area, but it turned out our worries were unfounded. The hotel is just above raffles city mall with a metro station within the mall. Lily at the front desk is very helpful. She assisted us with the changes we needed to our hotel booking. She also assisted in arranging for a one day tour to Wulong with pick up from the hotel. The entire stay was very comfortable. The room we had is very spacious and clean. Will definitely recommend this stay if you are visiting Chongqing.

Fantastic location of the hotel. Polite staff. Very spacious suite for three adults and one child. Comfortable and very clean beds. In general, the entire suite is clean. Breakfast is ok, but the restauran can be very crowded because the dininning area is small for such a large hotel. However, the staff reacts quickly and cleans the tables, so you don't have to wait long.

Bad internet. The water in the pool is cold and the deckchairs and parts around the pool are not quite in line with the whole hotel. The window panes could be cleaner so that fingerprints of previous guests are not visible.

Clean, spacious, and quiet room. Anything we needed we could ask at the reception and they bring it shortly, and the staff was very kind. The location is amazing, close to the restaurants and the metro. The breakfast was also great. And the welcoming decoration was lovely 😍.

Despite the fancy room on 43rd floor, the view wasn't that romantic, facing another building, but it is very minor thing, the overall experience was great.

Hotel is well located in the Raffles City complex. Rooms are modern and clean, and room cleaning was of a high standard. Service is excellent and very helpful, from the doormen, to housekeeping and front desk. Internet was fast and stable, water pressure in the showers was good and rooms were bright.

Just a note, the location for Didi pick ups might be incorrect - Didi has it being at the end of the driveway, so Didis tend to drive past the hotel lobby and wait there instead.

1. Non-smoking which was rare in Chongqing where everywhere has chain smokers 2. Majestic and spacious room 3. Water purifier so no need buy water 4. Staff and housekeeper are very polite 5. Free Goodnight porridge everyday 6. Connected to Raffles City mall which we went everyday

1. Aircon not cold as it’s just set for to wind mode for this year end period. Have to request to open windows for circulation. 2. Breakfast can have more quality western options.

Plenty of space and staff were very helpful. Value for money and great location.

There is no room service after 9pm and we had difficulty ordering food without a local number. Staff was kind to help us do the ordering but delivery only came at 1am as it was raining. We received a call at 6am in the morning for breakfast we didn’t order because the front desk called the wrong room and we ended up all awake

The facilities are very new and all things are modern and efficient. Shopping next door is very convenient. Service is excellent for booking a day trip to WuLong by taxi; free luggage delivery to the train station was a bonus, super convenient for our last day in Chongqing. Also, the wheelchair was provided during our stay as requested. Kudos to the excellent and friendly reception team including Sophie and Zoe!

Nothing much. All good!