Staff was excellent: Katarin, Don Jose, and Don Manuel were super helpful. Also have to mention bulldog mascot of the hotel, Tokio! Cute dog. Great location in Usaquen, safe and upscale. Close to Carulla market, vegan cafe, Betaclimb rock-climbing gym, and Transmilenio. We will absolutely return here at the close of our vacation through Colombia.

Another curtain in the living room would be welcome to block out that early morning sun. Laundry on premises a bit steep, but self laundry down the road.

The staff is great! Always willing to help. Location is great, as well. Wifi worked perfectly well. The rooms are exactly the same as in the pics. I'll be back

My first apartaestudio was not very clean. Maybe it had been cleaned a long time ago and not used. The hair dryer didn't work, there was no pottery or cutlery, the floor and furniture was dusty. Of course the staff helped me at once with these issues. Breakfast is very basic, but it's ok

I was given a very spacious suite for the price of a standard room which was very pleasant.

The rooms are getting a bit old and some of the fittings are a little bit tatty. However, for the price the rooms are excellent.

The location is near good restaurants. Safe area to walk around. Banks, ATMs, and grocery stores are all nearby. The hotel Staff was amazing especially housekeepers.

We stayed at the loft and loved it. It was cozy, clean, comfortable and had everything we needed.

The location wasn’t so interesting and the breakfast was very simple.

The really friendly and helpful stuff and the big space in the rooms. Here you can have everything you need to feel like you’re at Home, the rooms are very spacious and the one we had even included a kitchen and a big table to eat at. The prices are really good for the service.

Maybe I needed to explore a bit more the neighborhood but I couldn’t find restaurants or many shops around in a walking distance.

As usual friendly welcome. Given an upgrade to a suite for the same price which was very pleasant.

Check in was a bit slow, but may be that was due to giving me the welcome upgrade.

Big rooms, comfortable bed every I am looking for in a hotel

Had a room close to the street was a bit loud after 7am

Great place, good location, and close to a lot of things to do.

Small beds and dirty seats in the breakfast area.

The place had a really beautiful mountain view. It was absolutely comfortable, warm and clean. The staff was nice, and the room was everything what I was expecting regarding the pictures provided by the app.