The staff was excellent in all places and times. They were very helpful. The breakfast was nice with breads, fruits, eggs and some more. Check in and out was fast. The location is amazing, the surroundings has lots of restaurants, supermarkets, and it's safe. There is also a green area right in front of the hotel.

They weren't able to book a parking spot, even if we contacted them many days in advance. They said it depended on the availability the moment we arrived. So we arrived at 3am and didn't know if we were going to have a parking spot for the rented car. They didn't even check if the parking lot was being properly used. Some cars were using two parking spots. We booked a double bed bedroom and they gave us a two bed. The fridge wasn't working and we needed it.

The staff is very professional. Breakfast was awesome. The location is fantastic. The bed was very comfortable, a rarity.

The hotel was nice and it was a good value but The room was smaller than expected (booked the junior suite), and it was dated. I expected a lounging area in the room. The shower was great except that there was no door and water got all over the bathroom floor, cutting short an otherwise exquisite bathing experience. They need new towels.

Quite good breakfast, nice interior, good location.

Check in and check out took really long, especially the check-in, we arrived late night and we waited almost 15 min to check in (there was 1 more person to check in). One night it was raining and the water was leaking through the ceiling to the floor.

The bed were comfortable, the breakfast was really good. All the staff were friendly and welcoming. Very nice bathrooms and good cleaning.

They don’t give you any waterbottle to drink (which many other hotels in the same price range gives you) All the food in the restaurant is very expensive.

We liked the nearby area; the breakfast and the facilities in general. Staff were nice and ready to help. A lot of convenience stores around for any emergency or regular shopping.

The shower design lets the water flood the whole bathroom floor. The room service seems a bit expensive and their restaurant prices are kind of high for the amount of food but it is good tho.

The staff, the breakfast, the location, cleanliness

We had a bad situation around bathroom facilities and we didn’t get an upgraded room or something to compensate for the huge inconvenience of having to pack and move to a different room

I liked the area as everything that I needed was within 5 minutes walk, banks/restaurants/super markets, lovely coffee shops. I would recommend this hotel and I'm looking forward to going back in the near future. Thank you for a wonderful stay.

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The hotel is cozy and have a nice art decoration. We loved the breakfast. This was the third time we stayed in this hotel. Definitely is a very good option in Bogotá, great for the price

I choose a junior suite but didn´t find any difference with the superior doble room I stayed before. Other than that is a great hotel. I highly recommend it

The room is spotless. The hot water from the shower was comfortable. I enjoyed the breakfast buffet a lot. I also liked the service by the staff both at the front desk and the dining room. They were very friendly, courteous, and helpful. In addition, there is a famous cafeteria right next to the hotel, which is convenient to visit.

The laundry service could have been a little cheaper. The gym does not have workout machines, only something like treadmills.

The esthetic. It gave an older charm with beautiful pieces of artwork. Paird witj beautifully decorated rooms.

The breakfast was a little bland for me. It could have provided more options for those who are traveling.