Lovely accommodation . Great staff especially on the door and at breakfast

Bit isolated some nice shops over the road thankfully in a mini complex which was the only place that had a cash machine Real pain having to get through the remote gatehouse every time to get to the hotel. Room door control hard to get to work Ditto the light controls

food was very good. staff was very helpful and attentive to our needs.

the security of the closed gated community that the hotel is located in were very rude and made numerous derogatory comments to my wife and I upon entering the community. They Made us feel like we were not of high enough class to be there. They need to train their security staff to be sensitive to guests of the area. One day they may look to buy and will be turned away by the rudeness of the security staff. I know its not the hotels fault but it put the hotel in a very bad light before even stepping foot inside. that needs to change.

This hotel far exceeded my expectations. The staff was incredibly friendly and professional. The food in all the restaurants was wonderful. The Aqua Spa is an addition that you cannot afford to miss. The entire experience was incredible. As an American traveling I can say this is one of the best hotel/spas that I have ever seen. The cleanliness was absolutely amazing. And to me maybe the best part is the price of food, services, golf, spa, transportation. This experience would have cost me 5 times as much in the U.S.

Nothing

People are welcome and helpful. Breakfast included was generous. Rooms views are great. Link with golf course facilities

SpA on the vergel facility noisy Hole 10 restaurant service was bad

EVERYTHING of this property is amazing!!

Location is superb. Staff is friendly. I loved the view from the room

Perhaps the breakfast has a lot of options I think it could have a premium quality

It’s location, and the excellent service in the restaurants.

The staff from the spa, didn’t offered the services and seemed like didn’t care when we were there.

Everything is clean and well taken care off. Personal is helpful and the level of English is the best experienced in places we have been in Colombia

The spa was great and also the breakfast spread was really good and delicious.

The gym could have been kept open on weekends

Climatizar la piscina