Excellent service: the staff is very friendly and cheerful, the food is delicious, and the beach truly lives up to its name. Everything was great; I will definitely return. I have just a few minor suggestions (and I emphasize they are minor) that I share only to help improve an already outstanding experience. My compliments to the staff.

I recommend adding extra support at checkout. With one more staff member, the line would have moved faster, helping reduce delays with taxi drivers. The gym, though small, is functional and one of the best among hotels in the area. However, it needs maintenance: some dumbbell pairs are missing, and the machines require mechanical and electronic servicing. Given how busy it was every day during my stay, I believe an upgrade to a larger space would be beneficial. There appears to be some room to expand, either by relocating the shop or extending toward the events area.

The hotel is well-organized and clean, with a beachfront location, offering lovely views from everywhere. Love the breakfast and Sunday buffets. We attended the Mexican Day at Cayeye, and it was delicious and a lot of fun.

The Pool was too cold. Restaurant service is too slow even when there is almost no one sitting, I can't imagine when is full. I asked for hot water for tea and they told me they would add cost for it, which I can't believe is not included. Menus (Both restaurants) are limited, and sometimes, they do not even have the whole menu and don't offer more options.

Very good beach resort - welcome relaxation break after our Ciudad Perdida trek. Private beach & lovely pool deck. Decent gym (excellent by local hotel standards). Lovely rooms and very friendly staff.

We stayed in peak season so cost was out of line with our other hotels across Colombia. Bizarrely close to the airport and right in flight path on take off: google maps shows the beach about 700m from end of runway so planes often still have their landing gear out when they fly over. We quickly got used to this and wasn’t an issue but it might be to some. Also worth noting restaurant service was often really slow (1 hour or more).

very good installations

the music of the chiringuito was loud and pretty bad

We liked all the services they offer in this hotel, we really much enjoyed our room, the pool area, the massages and our daughter happily stayed at the kids club, although it was not other children, they prepared for her some games and painting, which she enjoyed 😊. Also, great cleaning service!

We didn’t like that the planes were literally taking off some km away and passing by in front of the hotel, that was quite noisy and it felt disturbing so in a quiet place at the beach. The good was also not excellent compare to other places, but ok.

I had a wonderful stay at this hotel. The bed was comfortable, and the room was spacious and clean. The breakfast offered a wide variety of delicious options. Additionally, the hotel's location provided easy and convenient access to the beach. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.

The service was a bit slow; we had to wait half an hour just for a coffee. Wifi connection was unstable. Additionally, the prices are quite high, so I'm uncertain if I would choose to return.

The rooms were spacious and clean. The staff were so helpful. The view and sunset very worth it. We didn’t want to leave the pool. Kids loved it too!! The service provided at the front desk was exceptional, especially the team organising tours.

They could improve with the restaurant service felt very long but once we knew we were prepared. The food was really good. We ate there very often. Loved the breakfast too.

Almost everything was perfect, room, stuff, the food, cleanliness, the location, we really enjoyed our stay there.

to be picky there was one thing which we preferred it would be different, the hot tub in the terrace is not private, Other people above can see you, it can have some kind of temporary roof or something so the others cannot see you, while in hot tub, it will make it much better and more comfortable to use the hot tub

Everything is clean, great atmosphere,amazing food, beautiful decorations, great Staff. Very friendly . The beach is clean and beautiful , great sunsets. It is easy to mingle around without getting lost inside the hotel. I didn’t use the spa which seem amazing but I am definitely coming back and that will be one of the things I won’t miss. 🥰

We stayed at Playa Dormida after several days in Tayrona. We arrived early and left late to catch a late flight. We needed to get some work done and the hotel and staff were very accommodating. Beautiful property, great breakfast! Really enjoyed our stay!

The massage ladies at the beach wouldn’t leave my wife alone. She didn’t want a massage and they couldn’t accept no and didn’t want me to shut them down. Made her feel uncomfortable going to the beach