The hotel is located in quiet area with beautiful views on mountains. The children liked the kids area which is 2 floors and one of entrances is located in main restaurant area. The pool looks good but its quite small. The sauna is good, with 2 glass walls. We liked the sauna show with 3 different aromas and music. the breakfast is fine, we stayed 3 nights and its always the same. This is a little bit weird, because they definitely can cook different recipes even with same ingredients. We also liked the room (2 floors and 3 bedrooms) which gave privacy space for everybody. Good sound insulation, we didn't hear anyone or anything

the knowledge of English by stuff is poor. Some of them pretend that they understand you, but the actions after show that not)) I asked to clean the room while we were absent, and 5 hours later nothing was done. The hotel has eco policy to clean the room once in 3 days. We had one cleaning after two requests, one change of towels and no refueling of water and mini bar. Shower have to be cleaned

The design of the public area is beautiful! Very cosy and welcoming, amazing view also from the room. The staff is ok, we specially had excellent service from Kamila and Nicola, they were so nice, helpful and had good English! They both made every effort to assist with everything and all with a smile and patience. Breakfast is excellent and so is the other dishes at the restaurant. Amazing Pizza.

The rooms a a little old fashioned but it was ok. The bath is tall and also when you take a shower the water is spread to the floor. Better change to shower and not bath. Other than that all was exaellent

We enjoyed our stay. The new areas of the hotel I nicely done, the spa is very nice with the view and staying outside. The location is absolutely perfect! Right at the start of all the hiking trails in the countryside. Absolutely satisfying and plentiful breakfast. As for the cuisine, I would like to highlight their homemade Italian pizza which totally exceeded our expectations, highly recommended. As for the staff, a big thank you to the front deck manager Tomas, who was very kind and professional, looked after us beautifully, took initiative and always accommodated us - more like him!

The staff is very nice, the room was pretty and the food is good as well. The hotel is nicely situated on the mountain and has great views all around. The hotel gives a luxurious feeling and provides all the comforts needed. The ski room is very neatly organised and well located.

The wellness part sometimes gets ruined by families, that change the wellness area into a kids playground. This can be fixed by either making the wellness for adults only or by setting a fixed time slot for families with kids.

The hotel is located in beautiful valley overlooking ski slopes. Hotel has a very cozy feeling, is family and pets friendly. We booked a private wellness and enjoyed outdoor jacuzzi with beautiful views as well as nice sauna. Lobby is quite modern and it was nice to relax with some drinks in front of the floating fireplace. Staff was really friendly and our receptionist Kamila was very helpful. Breakfast is included in the price and has a great selection. We also dined in their own restaurant and the food was delicious.

Literally, everything was perfect! Accommodation was beautiful and had an amazing view. Staff were all super nice and friendly, breakfast and dinner were delicious. And we even got a later checkout free of charge from the manager, so truly appreciated.

Since we were a group of girls, an extra mirror in the bedroom where daylight is would be appreciated, there was only a mirror in bathroom and hallway. But that is just a small point nothing like negative :D

Instagrammy leaving room. Stuff is nice, they even brought Prosecco for my boyfriend birthday.

You have to pay parking separately, would be better if it would be included in price already. Not enough deckchairs at swimming pool for all guests. In the room there was small window with road view.

The manager, Tomas, was very courteous and accommodating. Loved the sauna with the mountain view. It's just special. The breakfast was quite good.

The restaurant menu is basically limited to pizza or food off the kids menu. If you ordered half-board, then you will get whatever the meal for the day is.

1. The lady from the stuff welcoming us with the drink. She was very gentle, communicative and nice ! 2. Very wide range of products during the breakfast. Really great. Also waffles being there were fine. 3. Reception are with canopes, bar, football tabe and BOOKS !! ... were great.

1. A lot of czech books, but parallely not too many in english nor polish for those who don't speak in CZ. You could also make some diversification of the books, like technics&engineering, art, stories, painting, religion, etc., and so on... It is pleasure to sit on there, on canopes and drink your beer an read the books. 2. Roots on the roads ! 3. Snooker table ! It feels that it is very old. Could you please renovate it and especially exchange the balls ?

As soon as we walked in to hotel we were impressed by modern and cosy interior. While checking in we were served a free drink. Staff were very friendly and helpful. The room was nice and spacious with exceptional view through balcony. Breakfast was superb, tasty with vast choice for even a picky eater.