This is a experience spa hotel. You get the spa experience but also you stay in a 600 year old castle in the middle of the forest, so it is quite a unique place. We particularly liked the breakfast (ok for vegetarians, might be tricky for vegans, but you can contact them before to for dietary requirements). The spa is also really good with plenty of options for massages and skin treatments. The 2 saunas and jacuzzi by the pool are also really relaxing. We really loved our time here and will come back for sure.

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The castle looks great with all the interior in a medieval style. The food was above expectations. We enjoyed breakfast and dinner buffet a lot. The pool was a great addition to end our day. Especially for the kids. The water in the pool was 29°C (quite warm and the pool area itself was warm as well. The staff was very friendly and welcoming. We also found a small play area for the kids near reception and took a table game to play in our room. We liked our stay a lot, we felt very comfy and felt like home. Great location, close to Karlovy Vary and ski resorts. Also, there is a park with stone statues to walk around.

It was our first time taking a half board option (breakfast and dinner), and we were quite surprised that drinks were not included in the dinner. So we had to buy drinks and pay extra. It would be nice if simple drinks like tea/coffee and water could be offered at dinner as part of the half board option. Slippers are not offered together with towel and robe for spa/pool area. But there is an option to buy flip flops. Not sure if they will have sizes to suit everyone, so better to take your own slippers or flip flops.

This was really a unique experience. The castle looks amazing and everything is clean and new inside. The bed was very comfortable and I liked that they provided 3 different sizes of pillows. We spent all three evenings around the swimming pool area and it was never crowded, and the saunas were nice too. The parking area is quite big, so there were always enough spots to park. Breakfast was good and had plenty of options to choose from.

The only thing that bothered me a tiny bit is that the yard in front of the castle was completely frozen, so it was very slippery. I would expect them to use salt as a prevention, but maybe that's not something common in Czechia.

The staff and the location is amazing! A splendid place to use as a base for visits to Karlovy Vary or simply to hike, which we did every day of our stay. Strongly recommend!

Some of the facilities (jacuzzi) were not turned on despite several guests being in the pool area. The bathroom had some non-functional elements (the intimate wash). Some of the furniture would do with a make over (headpost on the bed, scratches on furniture).

Excellent hotel, very beautiful and clean. Friendly staff. Delicious food at breakfast. I really liked the spa - jacuzzi, sauna, peeling and swimming pool - everything is clean and very comfortable

the hotel is not in karlovy vary itself, so if you don't have a car, it's worth taking this into account. uber and bolt don't work in this place. But there is a real forest and amazing air around

Nice place, comfortable beds, parking lot in front of the hotel; pool and spa area even if not very large, I enjoyed it a lot.

Breakfast could be better, there was not so much different types of food available. A bit thin walls, we could hear very well once someone was coughing in some other room... Bearing in mind it's a castle, the windows were not so big, it was quite dark in the rooms.

Beautiful building located in a forest. Interior furnishings super .. The room was of good size and nicely decorated. The breakfast/dinner room was impressive. Food was nice (BUT could have been warmer)

The bed was so uncomfortable, felt like a hard board. Spa area for size of hotel is way too small. Having to constantly ask at spa reception to put jacuzzi on (only fits two people) became an annoyance!!!!

The room was spacious, comfortable and clean. The breakfast is amazing. The location is beautiful. The spa is charming. The hotel is wonderful.

The cleaning lady kept taking towels and didn't bring some new ones. We asked a few times for towels and it didn't happen. We didn't have enough soap and shampoo too.

The feeling of staying at such a beautiful "museum", almost feels like travelling back in time. The building, halls, and rooms with all the wonderful interiors, details are helping to make you feel being away from this century for a little while.

We loved the buffet and choices of food but thinking of some of my purely vegetarian or vegan friends back home, they wouldn't have enjoyed it as much for sure.

Perfect place to rest. Rooms are very spacious and comfortable, pool and spa are nice and relaxing, you can watch the sunset while you are swimming.

The place is in the mountains and roads are very narrow. You need to get used to them :)