Hotel is in a perfect location. Ladies at reception are welcoming and quickly resolv any question. Checkin was fast. A nice cat ( model tubby) called Kleopatra greets and guards you at times :). I had al inclusive and it was a good choice. Diningroom at top floor and always fresh sallads and fruits. Although I would not mind se more variations on fish and meatdishes. Poolarea nice with some broken sunbeds but clean pool and a cozy poolbar. Standard selektion of local spirits mixed w soft drinks. No longdrinks or cocktails are served. Likewise in Puzzle bar same kind of drinks. Animationprogram 3 days a week, not weekends. I will surley come here again.

The beds have been in better shape and pillows were like cottonballs clumped together. Unless u leave a tip , bins are only emptied but after tipping I got my own version of swanlake made of sheets on my bed. The sunbeds could have been serviced more often. One thing that put me off was that at 9 or 10 in morning while pooldeck was full, cleaningpersonel told us off to clean the whole deck, instead of doing it earlier the same morning as other hotels do.

Very helpful and friendly staff, they did everything to make our stay delightful be it at the reception by the bar, by the pool in the restaurant or throughout the hotel they were always there for usl. Especially the spa wellness, Hamam, massage it was a really nice experience top marks to boss Salih, information Wehmet, and the excellent masseur Ibo great team very professional and friendly with friendly chats before and after the treatments and willing to make special deals with us. We will be back for sure. We requested two rooms connected 1 for my wife and one for our 18 year old and they opened the doors between so it worked really well for us. The bread and pancakes were really nice.

Both bathrooms had bad drainage smells the cleaners sprayed a couple of times during our stay but it persisted. They could do with a plumber visit to clean through the whole system. The food was the same and same again and not the best of quality either. The coffee machine didn't always work properly and no matter whether you chose cappuccino, latte, coffee with milk it all had a similar taste of hot chocolate.The cakes and desserts were likewise very synthetic and swimming in synthetic creams and syrups. No real cheese all artificial. except the portion cheese.

The spa isn’t included in the price although it shows as part of the stay, but you need to pay extra for it.

Breakfast was good, plenty of choice. The staff were very helpful and friendly. Very nice Hamman /massage. Also the hair dresser did a great job, and was personable. pleasant pool area and bar. close to beach and facilities.

nothing i did not like. everything was as i expected.

Everything was excellent, the staff was very friendly, the food was delicious, the rooms were clean and comfortable.

The water in the indoor pool wasn't enough heated.

The staff were very helpful and friendly and it was a very clean hotel, close to Cleopatra beach and bars and restaurants

The toilet was very narrow but that's the only fault, otherwise an excellent hotel

Ok breakfast, not amazing, but good range of options! And for food, there was a constant snack bar inbetween meals with options of pasta, salad, sandwiches etc so you didn't need to worry about being hungry.

The dinner options could have been better and the room could have been slightly bigger but for this price this was actually really great value!

Everything was perfect n close to all the shops restaurants n coffee shops n 10 min walk to the park nand 2 mins from the beach, staff were really friendly n always helpful, cleaner was so kind and always cleaned our room so nicely

Nothing to complaint about

We really appreciated the cleanliness, kindness, and attentiveness, as well as the careful and dedicated service provided by the staff. The food was varied, the pool was clean

The Wi-Fi connection was sometimes unreliable, but that was really our only issue

Great cooking and service! Like in a restaurant! Thanks to Mustafa, Kader and other guys and girls! I totally recommend to take All-inclusive service