The staff was unbelievably nice and attentive. Valet was out front and we walked right into the hotel and checked in, this took a couple of minutes. The ambiance of the entire hotel is sooo nice. The room was spacious and the bathroom was huge! We loved that we could open the windows and had access to such amenities. The tech the TV included was impressive. We could order room service from the tv and see the bill there as well. The minibar was really well stocked (all drinks you can thinks of, snacks, GOOD coffee) and the complimentary waters were appreciated and so needed. We really loved the loveseat, dining area! It was the perfect spot to spend some of the evening/morning snacking and being together. Best part is that it was our anniversary and the staff left us sweets and wine to celebrate when we arrived. We felt so special and cared for. ❤️

Our stay at Downtown Los Angeles Proper Hotel was nothing short of extraordinary. From the moment I stepped through the entrance, everything was absolutely impeccable. The warm and friendly welcome set the tone for a truly unforgettable experience. The design of the hotel is breathtaking, every detail thoughtfully curated to create a unique and luxurious ambiance. I couldn’t stop raving about the incredible staff, whose professionalism and genuine kindness made my stay all the more enjoyable. The food and cocktails were exceptional, offering a perfect blend of creativity and flavor that exceeded all expectations. The team at this hotel is truly outstanding, ensuring every moment felt special. This is, without a doubt, the best hotel I have ever been to. I cannot wait to return and relive this incredible experience. Highly recommended!

Honestly, there was nothing I didn't like—everything was perfect from start to finish!

Our most memorable part of our stay at the Downtown Proper was the service and hospitality. They exceeded our expectations. The staff were all very friendly, professional and hospitable. In addition, it was the little details that really mattered. All the bathrooms were equipped with Aesop products, there were complimentary fresh green and red juices in the fitness area and eucalyptus cooling towels, and the decor on the main level really embodied the 'so cal' modern vibe. Rooms were on the smaller side, but very comfortable. Bathrooms were equipped with Aesop products, lighting was warm and indirect, the bed was comfortable and it was nice to be able to open the window for some fresh LA air. The black out blinds were also really useful. Location was fantastic to use as a base to explore downtown LA. Minutes to the central food market, surrounded by Art Deco architecture and a quick drive to the Arts district.

The first room we were assigned had the bed pushed up right against the wall. The hotel was very responsive in finding us an alternate room.

We've stayed at a few DTLA hotels and this has to be our fave. If you're a design fan, the Proper is for you. The Kelly Wearstler interiors are divine - the entrance is magical and the rooftop bar is dreamy with lots of greenery and stunning views over Downtown. We loved our high-floor room. Beautiful decor, bathroom and bed - wish I could have taken the pillows home with me. Excellent service from the front desk and valet team. Had a super fun night at the rooftop bar with friends, really didn't want to leave.

Nothing

Room was good--good size/ comfortable and a great interior- Public areas and rooftop were fabulous Food was fabulous--Loved the Casa Verde restaurant --everyting was great-interior fitout/ food/ light/detailing and staff were very friendly and helpful

Only thing that could have been better was if the property could clean the windows! The glass was really dirty and streaked in our room

high design, location, friendly staff, great ambiance at Cara Cara

We’d specifically requested 2 Queen Deluxe City View rooms. While we were next door to each other (which we requested), one room was a Queen Deluxe with the bed pushed into the corner. We had seen this configuration online and didn’t like it. Reception said it was the fault of Booking.com and said they couldn’t change it.

Incredibly comfortable bed, lovely design hotel, fab food and drinks and very helpful staff. Great location in DTLA. Definitely would come back. The rooms are snug but that’s what you get for a city hotel. We booked a deluxe king with city view. Try the avocado bruschetta, amazing!

Rooms were quite snug

Beautiful contemporary hotel in the heart of downtown, making everywhere in the city very accessible. Great rooftop bar and restaurant. Very friendly and helpful team. I’ve stayed here twice now and definitely would choose it again.

No notes!

The place has many amenities. It has extraordinary design and basically makes you want to stay within the hotel and not go outside.

We were a bit surprised of the high amenities fee which wasn't presented at the time of the purchase. However, the staff was more than welcoming and assisted us in using the benefits of the hotel to make it cost-effective.

Very nice clean hotel with nice decorative touches Very friendly and helpful staff The location is a bit questionable but we were prepared for it staying in Downtown LA Overall very positive experience

The location especially if you wanted to go out for dinner at night