244 reviews
From
$45Honorato Vázquez 7-36, entre Borrero y Luis Cordero (sector de la Iglesia de la Merced), Cuenca, 010101, Ecuador
244 reviews
1/75

Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Bar
Sun deck
Tour desk
Terrace
Hotel Casa Merced is a charming 3-star retreat in Cuenca, Ecuador, tucked just 0.1mi from the city center. Address: Honorato Vázquez 7-36, entre Borrero y Luis Cordero (sector de la Iglesia de la Merced). Perfect for travelers exploring Cuenca's historic streets, this location puts the Iglesia de la Merced within easy reach and keeps the city’s vibe close at hand.
Featuring an on-site restaurant and bar, free Wifi, and cozy streaming service options for downtime, Hotel Casa Merced blends convenience with comfort. Guests can enjoy room service, a 24-hour front desk, and non-smoking rooms, plus outdoor spaces like a sun deck, terrace, and a garden view. A range of extras—parking, pet-friendly status, shuttle services, meeting facilities, and airport shuttle—are available for an extra charge, with live music/performances and kids' meals also offered for a fee.
Guests have given 244 reviews, offering a snapshot of the experience. Breakfast is offered at the property, with prices starting from $45 per night.
An on-site Restaurant #1 anchors the stay, pairing tasty dishes with a welcoming bar scene that suits evenings after wandering Cuenca's historic streets. Breakfast is offered on the property to start mornings right, and live music or performances can add a splash of local flavor for a fee. For families, kid-friendly meals are also available for a charge, making dining with little travelers easier.
Free Wifi keeps connectivity strong, and room service brings convenience to downtime. A 24-hour front desk is on hand to help with arrangements and tips, and non-smoking rooms ensure a fresh atmosphere. Extras such as parking, pet-friendly status (charges may apply), shuttle services, meeting facilities, and an airport shuttle are available for an extra charge. Payment options include Cash, Mastercard, Visa, and Maestro.
Outdoor spaces include a sun deck and a terrace, with garden-view ambience to complement longer days of exploration. A variety of room configurations are available, from the Deluxe Room (Double) with a twin and queen bed to the Studio or Quadruple Room, each designed to suit different group sizes. Pets are welcome, and breakfast remains available to kick off each day.
Closest airports
Cuenca / Mariscal Lamar
1.6miRestaurant
Free wifi
Room service
Streaming service (like Netflix)
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Patio
Garden
Free toiletries

Show 7 photos
Deluxe Room
1 Twin Bed
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Flat-screen TV
Patio
x3
More details

Show 6 photos
Room, Garden View
1 Double Bed
195 sqft
Garden view
Private Bathroom
Patio
Shower
+
More details

Show 6 photos
Room
2 Twin Beds
1 Double Bed
3 Twin Beds
1 Double Bed
430 sqft
Garden view
Private Bathroom
Patio
Shower
x4
+
More details

Show 6 photos
Queen Room, Garden View
1 Queen Size Bed
325 sqft
Garden view
Private Bathroom
Flat-screen TV
Patio
+
More details

Show 5 photos
Studio
3 Twin Beds
1 Double Bed
485 sqft
Garden view
Private Bathroom
Patio
Shower
x5
More details

Show 3 photos
Room, 2 Twin Beds, Garden View
2 Twin Beds
195 sqft
Garden view
Private Bathroom
Patio
Shower
More details

Show 3 photos
Room, 2 Twin Beds
2 Twin Beds
325 sqft
Private Bathroom
Shower
Free toiletries
+
More details

Show 2 photos
Standard Room
1 Twin Bed
1 Double Bed
485 sqft
Garden view
Private Bathroom
Patio
Shower
x3
More details
8.6
244 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Airports
Cuenca / Mariscal Lamar
1.6miAirports
Cuenca / Mariscal Lamar
1.6miAttractions
El Cajas National Park
3.4miRestaurant
Free wifi
Room service
Streaming service (like Netflix)
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Patio
Garden
Free toiletries
Accessibility
Entire unit located on ground floor
Activities
Bar crawls
Bicycle rental
Bike tours
Cooking class
Cycling
Game room
Happy hour
Hiking
Karaoke
Live music/Performance
Nightclub/DJ
Stand-up comedy
Temporary art galleries
Themed dinners
Tour or class about local culture
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Food & Drink
Bar
Coffee house on site
Fruit
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Private check-in/out
Tour desk
General
Designated smoking area
Family rooms
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Sitting area
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Garden
Outdoor dining area
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Public transit tickets
Shuttle service
View
Garden view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 08:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is needed) and costs USD 10 per day.
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
Maestro,
Cash only
This property accepts cash.
Does Hotel Casa Merced have accommodations for guests with pets?
Yes, you are allowed to stay with your pet at Hotel Casa Merced. However, please note that additional charges may apply for bringing your pet.
When are the check-in and check-out times for Hotel Casa Merced?
Hotel Casa Merced permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.
Is there parking available at Hotel Casa Merced?
Yes, Hotel Casa Merced offers parking facilities for guests. However, please note that the parking is a public parking lot located nearby the hotel. The cost for parking is $10 per day, and it is important to make a reservation in advance to secure your parking spot.
What's the nightly rate at Hotel Casa Merced?
Hotel Casa Merced has rates that begin from $45. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Hotel Casa Merced?
Hotel Casa Merced offers a variety of room options. They have deluxe double rooms with extra beds which can accommodate 3 adults, twin rooms with garden views for 2 adults, double rooms with garden views for 2 adults and 1 child, standard family rooms for 3 adults, family rooms with garden views for 6 adults, duplex quadruple rooms for 4 adults and 2 children, duplex studios for 5 adults, economy twin rooms for 2 adults and 1 child, and queen rooms with garden views for 2 adults and 1 child. All rooms are non-smoking.
What are the main attractions at Hotel Casa Merced?
At Hotel Casa Merced, guests can enjoy a variety of leisure amenities during their stay. They can start their evening by attending live music performances or stand-up comedy shows that the hotel offers. To relax and unwind, guests can head to the hotel's bar and enjoy refreshing drinks while taking in the beautiful views from the sun deck. For those who love outdoor activities, the hotel provides services such as bicycle rental and bike tours, allowing guests to explore the surroundings. Nature lovers can go hiking or cycling in the nearby areas. In the evening, guests can participate in a fun-filled karaoke session or enjoy exciting board games and puzzles. Additionally, the hotel also features a nightclub and offers evening entertainment. To satisfy their hunger, guests can dine at the on-site restaurant, Restaurant #1, which provides delicious meals for a memorable culinary experience.
Are there restaurants located within Hotel Casa Merced?
Hotel Casa Merced has at least one restaurant on site named Restaurant #1. No other restaurants are mentioned in the provided data.
Which payment methods are supported by Hotel Casa Merced?
Hotel Casa Merced accepts cash as a payment method, as well as Mastercard, Visa, and Maestro.

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