Staff here are very warm and polite. They also fluently speak a range of languages. Mohammed at reception is accommodating - Customer service is high on the agenda. Food is tasty. House cleaning are good giving a Large bottle of water daily. The rooms are big with comfortable beds, soft towels and bedding, toiletries. Toilets have wash facility. Tv have a wide range of channels. Welfare and safety of customers is paramount. Entertainment team are very good, all staff are extremely friendly, polite, respectful and also professional with a good programme and the beach Bedouin was the most enjoyable. Having Egyptian night in the Bedouin was such an amazing experience. I felt extremely safe at this hotel as a solo female traveller. I would recommend the disco in port galib for a good night of dancing and fun with the entertainment team. Very safe and good music here. Brilliant Layout of the restaurant means there are not long queues for food. Restaurant staff are amazing. I went in Ramadan and the staff ate very professional and also thoughtful. There is also a children play school near the beach . They have really thought about everything and I will definitely recommend this hotel to the everyone. Spa is wonderful and definitely worth a visit. The massages are amazing. Lifeguard on the beach called us over for an impromptu free swim with a family of dolphins on my last day. He whistled to keep them close and is genuinely there to give your experiences that extra touch! Such a star! Internet - brilliant in lobby and pool area. It’s good to have a digital detox when on holiday.

Better quality of fruit juices for those who don’t drink alcohol. Entertainment team need a stage for and also character outfits when performing in the evening Bedrooms could do with needle and thread set, tooth paste and toothpaste for that extra touch. The gym requires air con machine and also some free weights and yoga mats

Where to start really. First, the welcome comittee at the check-in counter. I was welcomed with a cocktail. They invited me to wait in the very spacious lobby. Second, the rooms. The rooms are sooo spacious, so cosy, tea and coffee, high quality towels, comfortable beds, a splendid view on the pool and the resort. All more than enjoyable. Third, the restaurant. Oh my God. The freshness of the products, the variety of meals, the presentation...put that restaurant at a very high standing level. I have to and must not forget to mention the manager Hassan and his team, not to forget Ali. They are as sweet as the cakes we can taste. They treat you like someone so special. Thank you soooo much !! Fourh, the pool, fresh smelling towels, incredible staff , special dedicace to Abdu :-) This place is Heaven on Earth. I wish i could have been able to stay more than 2 days. I highly highly recommend this resort to anymore who is looking for a sophisticated place mixed with a 'at home' feeling. Thank you to the GREAT management of that resort as well. They are accessible, close to the customers to make your stay something you will never forget. Egypt can be proud to have a place like Amarina Queen . Merci beaucoup 😘😘 je reviendrai. Nadia

Absolutely nothing!

Everything in the hotel was fine except the animation team were exploitative and looking for your money

The worst thing is the animation. They promote going to a disco, but you find yourself going to a very bad place with very bad treatment, and they make you return to the hotel alone. The experience with the animation was horrible, to say the least.

The place is very clean & the view was great, the food is very good , the view of the room is great & the staff really nice & friendly , and their is a great tent ⛺ on the beach ⛱️ ⛱️ you should visit we had a lovely time & the team are nice ☺️ everything was great, the spa was great I had a great massage session with them

Everything was great we had a good time ☺️ ☺️ The only thing is that no transport but you actually don't need to go anywhere

Ala Cart Italian Restaurant at Beach Side was so nice !

Lovely spacious and clean family room, two rooms adjoining. Food and drinks quality good, beach bar very good, friendly staff with good service, excellent water slides, quad bike trip very good, spa treatments lovely. Gave us a room to use for showers before flights which was much appreciated. Definitely recommend.

Lots of single use plastic used with little regard - please use eco conscious alternative. Lots of plastic litter on the beach and surrounding area. People allowed to walk on the reef. So important to protect the environment and the reef. Only one pool but a decent size. Lots of potential for further development of the resort though.

I would like to thank the cleaning staff for keeping the room spotless and for being attentive to any extra requests, such as water or coffee! I really appreciate the beach staff, especially the guys promoting the Spa, with a special mention to Mano! A special performance came from Sofia in the aesthetics department, and the most amazing masseuses were Rawada and ❤️ Marwa! The hotel’s organization, from check-in to check-out, as well as the attention provided by the restaurant staff, was something I truly appreciated!

The only thing I would prefer is for the food to be a bit more varied, but that doesn’t mean I didn’t have a great time! I will gladly return next year!

New hotel with new equipment and good restaurant. We couldn’t snorkel 🤿 because of the windy weather, red flag 🚩on the beach. There is Abu Dabbab beach next 10 min driving from the hotel, where you can do snorkeling and diving. Another amazing beach, natural protected area, 1 hour driving from the hotel - Charm el Luli is very recommendable.

Nothing

All the staff were so welcoming and friendly Khaled the Food and Beverage manager was Fantastic as we're all his Staff Mosab behind the bar also was very attentive and always had a mint tea ready for me just how I liked it. The food was delicious so many choices. The receptionist was Very efficient any problem was sorted so quickly. Mina's taxi service was good felt very safe travelling knowing I would be picked up after. The boys at the beach were great at their jobs. The beach was very clean and tidy. TheAnimation team Yasmin Sayed and Mo were very friendly and fun. I enjoyed watching their shows and also Zumba classes on the beach. Mubarak in the shop was so friendly and genuine and never pressured me to buy anything. The viva sub guys were fantastic, and the prices are very reasonable for day trips to go.sborkeling. and such beautiful things to see like Turtels, Sea cows, Dolphins and lots of beautiful tropical.fish along the coral. I thoroughly enjoyed my stay and would happily go back.

We had a perfect time at the Amarena Queen, where it was absolutely quiet at night. The staff catered to individual requests and were very, very kind to my child. In my opinion, the resort deserves the award of “outstanding child-friendly”. I was often asked if everything was OK and suggestions for improvement were responded to promptly and professionally. I booked excursions through the hotel: camel riding, the guide was very considerate, friendly and authentic. Quad biking and visiting a Bedouin village at sunset. Beautiful music and good workmanship. The boat trip to Delphin Island, where we saw so many dolphins, was very impressive. Compared to other countries we have visited, the clean beaches are striking. Here, the Egyptians have clearly recognised how important it is to protect the sea and their own country. No matter who we came into contact with in Egypt, everyone was very friendly. The pools are consistently kept clean. There are rules to prevent injuries and these are implemented and adhered to in an exemplary manner by the staff. Thank you very much for your care. My child often had a lifeguard almost all to herself. In one situation where the lifeguard thought my child had a problem, he jumped into the water in a matter of seconds. My child's safety was also always well taken care of. There is also a kids club and my child was able to paint and have a good time there. Thanks to the on-site supervisor. Also to the great animation team and the daily children's disco. My child had a health problem: Within 5 minutes, reception organized a doctor who then took a detailed medical history. He took a lot of time and went about things as you would expect from a doctor. I don't even remember a doctor taking so much time. I think that the hotel is even very suitable for parents with physically impaired children, as most of the paths are at ground level and the care of the staff is guaranteed. There are enough loungers on the beach.